iToolMax provide our customers with Inovative and Quality GardenTools, Automotive-tools,Power Tools which will make their life easier in numerous areas in their day-to-day routine. We offer FREE delivery on all orders, a 30 Day RISK-FREE Trial on all products, and 100% Customer Satisfaction.
itoolmax.com (itoolmax.com) has 734 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Furniture Stores · Indio, California
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Showing 409 reviews with 1 star · Clear filters
eric V.
La boutique est intéressante
Response from itoolmax.comFeb 6, 2026
Hello, Thank you for providing the information. After verification, we confirm that you did not order the product from our website. We are "iToolMax," not "Itoolcamping." Please contact the correct seller. Thank you. Best regards, iToolMax Team
Joe C.
I ordered a snow shovel and expected in in 3-5 days. I waited 8 days and still didn't arrive. So I did their ridiculous method of tracking and it said it arrived two hours before that time. I checked all of the neighborhood and saw nothing. So I canceled the payment and emailed them. I received an AI response that said for my inconvenience, I could choose from two items that I didn't need or want. Lo and behold, I received an email saying it would be here in five days. I was another AI email. Finally, I reported them to the FTC. I have a sneaky suspicion that these good reviews come from bots.
Response from itoolmax.comJan 30, 2026
Hello, We are very sorry for the inconvenience caused. Our colleague is currently tracking your order, but because it is in dispute, we are unable to process a cancellation at this time. Our colleague has already explained the situation to you. Please contact us via email to discuss this issue. If the situation is urgent, you can also contact us online. We promise to respond and resolve your issue within 24 hours. All the best, iToolMax Team
Donna
4 in 1 Cordless Weed Eater Pro came poorly packaged, no manual and no response to support requests. Try greenworks instead. Edit 01/30/26 - I received (finally) an email from iToolMax, but only after I opened a dispute with my credit card company. Notice that the response to my review from iToolMax is to "DM me" but not providing any way to "DM". This company seems more like two guys in a basement with a website. No customer service and the product is shoddy and incomplete. I've paid almost $250 for a box of parts.
Response from itoolmax.comJan 24, 2026
Hi Donna, So sorry about the frustrating issues you faced with the 4 in 1 Cordless Weed Eater Pro—poor packaging, missing manual, and no support response are totally on us. We’re already fixing our packaging and support processes to do better. Please DM us your order number, and we’ll sort this out for you right away. Thanks for your honesty! iToolMax Team
CRAIG P.
We have had no response from Itoolmax in regard to our faulty product on their website they said they would respond within 24 to 72 hours, I would not recommend or trust them
Response from itoolmax.comJan 21, 2026
Hello, We are truly sorry for the inconvenience caused. After investigation, our staff has been following up on your order's after-sales service. Please check your email. If you have an emergency, you can contact us online; we promise to reply within 24 hours. All the best, iToolMax Team
Simona V.
Received defect tool (the snow shovel), and haven’t received replacement nor refund. I would consider this company a scam.
Response from itoolmax.comJan 20, 2026
Hello, We sincerely apologize for the unpleasant experience caused to you. Regarding the after-sales matter of your order, we have arranged a specialist to follow up on it with priority. Please keep an eye on your email for subsequent updates. If you have any urgent matters, you may contact us via our online channels. We commit to replying to you within 24 hours. Thank you for your understanding! iToolMax Team
Anthony W.
I purchased what I thought were Twinkly lights from them as the marketing was using the Twinkly box with the name removed. I decided to purchase 4 boxes only to find out they were a cheap Chinese brand thus started the return process as it was within 30-days. I have now gone back and forth with the company (I presume a bot) and they refuse to return the product. This company is a scam, I will never be purchasing anything again.
Response from itoolmax.comJan 20, 2026
Hello, We sincerely apologize for the unpleasant experience caused to you. Regarding the after-sales matter of your order, we have arranged a specialist to follow up on it with priority. Please keep an eye on your email for subsequent updates. If you have any urgent matters, you may contact us via our online channels. We commit to replying to you within 24 hours. Thank you for your understanding! iToolMax Team
Jon W.
Placed my order on 12/16/2025 and received no response from their customer service. Posted a review here 01/11/2026 and within a few days finally got a response. Stated I want my money refunded. They’ve been offering freebies and now a 30% discount. No mention about refunding my money.
Response from itoolmax.comJan 20, 2026
Hello, We apologize for the inconvenience. I checked your order and it shows that the cancellation process has been completed. Please check your email for any relevant notification emails. Thank you. Best wishes, IToolMax Team
Yannick le R.
Commande passée le 18 décembre 2025 de 2 pantalons à 39€ , je les attends toujours ! J'ai relancé plusieurs fois, on m'a répondu comme si j'étais une copine en me demandant comment j'allais ?? On m'a aussi dit qu'ils allaient se renseigner mais rien à ce jour de janvier 2026 ! Voleurs et menteurs, n'achetez rien chez eux !
Response from itoolmax.comJan 20, 2026
Hello, We fully understand your inconvenience, but we would like to clarify that our store does not sell pants. It is highly likely that you have contacted the wrong merchant by mistake. Please verify the merchant information corresponding to your order and then reach out to the relevant customer service team for assistance. Thank you for your understanding and cooperation! All the best, iToolMax Team