iTechDeals.comReviews of itechdeals.com

Very committed customer service.

An order was placed early in May 2021. The status showed processed and shipped. When I contacted support, immediately, the issue was researched, and I received an update the same day. The agent apologized that I did not receive an updated email with the shipping status. Ironically, the morning that I read the email, the package was on my door step that afternoon!

I have purchased 3 refurbished computers from iTech of which the first two were excellent. Unfortunately the last one was defective but Amy at iTech did an excellent job resolving my issue. Despite having received a defective computer, I will continue to purchase from iTech due to past purchases and the superb customer service.

Thanks Amy for all your good support!

I ordered an iPad and almost immediately saw another one with more power that I wish I had ordered. I sent an email to iTechDeals customer service within minutes of placing my order requesting that my order be cancelled. I heard back the next day from Mary in Customer Service who cancelled my order and refunded the charge to PayPal. I had read some negative reviews about iTechDeals's customer service but they were great for me!

Very fast and responsive, issue was resolved.

I had a great experience dealing with Mary and itechdeals.com. My order request was handled very quickly. Couldn’t be any happier.

Great deal and Amy was great keeping me updated on shipping problems! I definitely will be back