iTechDeals.comReviews of itechdeals.com

I did have a problem with the product I received, but the customer service and communication extended to me was immediate, gracious and fully resolved. Some inconvenience (time and still without the product we needed) but again, no issues at all with customer service, so no trust was lost. No trouble at all with an iPad4 from a previous order a few months ago. ☺

Itechdeals have VERY GOOD DEALS up to date items coming and going I’ll be be making more purchases real soon. Thank you Gilbert

Ordered some lighting cables for a great deal $1 each free shipping that where defective great customer service fast response time and issues resolved quickly i trust this company to do future business whit fast shipping also Thanks

I had not gotten my order when I received an email to confirm delivery. I had not received anything regarding my order, other then being charged for it. When I responded to the email, I was contacted right away and continued to receive information regarding where in the process my order was, and would like to give a big shout-out to Amy, the best customer service rep EVER! I got my order and am happy with my purchase. I would use iTechDeals.com to purchase items again, thanks to Amy!

I had issues with the product, but the customer service was fantastic. I will use them again.

For the price, these are great (disclosure, I got them on a sale). I much prefer ear buds that wedge in my ears rather than ones that create a pressure seal. These add-ons make my apple EarPods very secure - and the sound quality is great on my apple EarPods, so I'm a fan. They could be a little more comfortable, but as I say, for the price, hard to beat!

Pros: By far iTechDeals.com has the best deals. If you get a good product, you'll be very lucky and have no complaints.They have great customer service. Thank you for iTechdeals representatives Amy of customer service and Elizabeth Shlomowitz of shipping for the amazing customer support. Con 1: Shipping of product takes forever. Their shipping consist of two steps. 1) Shipping from their supplier to iTechdeals [approx. 6-7 business days, not including the day of your purchase] 2) Shipping purchased product to customer depending on shipping method chosen. For example, if you chose "expedited 2 day shipping" expect your purchase to take 7 days to arrive to their facility and 2 days expedited shipping from their facility to you [9 business days]. If you chose normal free shipping, expect 3 weeks + to receive your item. Con 2: I purchased a Macbook Air Early 2015 11inch, although the condition of the laptop came around "grade A" [scale from F- to A+] cosmetically, the internal lithium ion battery was leaking which can destroy the overall laptop. Now generally this would be a deal breaker for me, but iTechdeals was sure to offer me an excellent/functional replacement because I contacted them with 5 days [read their contract/ return policy before buying y'all]. Due to their great customer service and willingness to make sure I am satisfied after the incident, I am willing to purchase more items from them. I think you'll be very satisfied if you set your expectations accordingly after reading their return and shipping policy. Nonetheless, regardless of hiccups the savings will trump any issues.

Great Price. But long delivery time.