iTechDeals.comReviews of itechdeals.com

It took a while to resolve the issue but they followed through.

I would have given 5 stars for your customer service, however I did have an issue with my purchase. I purchased 2 Apple Watch 3's and both came with a protective plastic wrapping and small red sticker. When I took off the stickers the paint and sticky residue were left on both watches. One watch had the plastic that completely stuck to the watch. Long story short I had to use Goo Gone and paper towels but eventually was able to get it off. I planned on returning them initially and I worked with an Amy and she was fantastic at getting back to me and keeping me up to date on my purchase and refund. I'm happy with my watches now, but your customer service was top notch which is typically hard to find.

I ordered a MagSafe Battery but it failed to charge my iPhone and AirPods so I returned it for a full refund. I was disappointed that the product failed to live up to its advertisement but I gained so much more trust in the company that I've ordered a new product from them.

I purchased an IPad for my husband for Christmas. It arrived on time, but when he finished charging it, it would not work and the screen turned black. I contacted iTech Deals and Amy started working on my claim immediately. I was sent a prepaid label to send the defective item back. I went ahead and reordered a different IPad for my husband and it works great! I also received a full refund for my first purchase. I will order from iTech Deals in the future because of how well they handled this situation. Amy kept in contact with me, to make sure I knew what was going on and what I needed to do.

I ordered a refurbished MacBook Pro. When it arrived I had some issues with the product itself and immediately begin thinking of the headache I was going to have trying to get my money back. I was pleasantly surprised with how quickly Amy and the customer service team responded. They made the process very easy and issued a full refund. I know buying refurbished items always has some risk, but the team at iTechDeals showed they are trustworthy and helpful to work with. I would definitely feel comfortable ordering from them again.

Honestly I felt the initial ad was misleading. I contacted the company and although it had already shipped they agreed to accept the package back without penalty if I refused it when delivered. It took a little while, but they were true to their word and refunded my money.

My order never came so I let them know this. A very short time later I received it. I am happy. Thank you. Barb

I purchased a product that did not work. It took a little while to fix my problem; but everything was returned to me!