iTechDeals.comReviews of itechdeals.com

Dealing with this company was one of the worst experiences I've had as a customer. They sent me "refurbished" computer that was dirty, broken, and unusable. I was horrified by their tone when I asked for a refund. They behaved as though I had a problem, and my dissatisfaction with their business practices was my fault. I would not recommend them to anyone, under any circumstances.

Bought an iPad mini recently, quite reasonably priced. Unfortunately it’s a very old version and you cannot download any apps at all. It’s true what they say “you get what you pay for.” Wouldn’t have minded except that should have been stated in the description somewhere. A waste of money. My bad!

I ordered an Apple TV remote for TV for a Christmas present, but the description was not too good, so it did not work on the devise. I asked how to send back and got a run around and told them to please send me a postage paid label and I would return it ASAP. The customer service department told me to take it to the post office and ask them to return it, but to be sure and put all the information that they gave me on the box, which I did. Of course the post office said I had to pay the return postage which I did in the amount of $12.45. I message the girl I was dealing with and she informed that they do not refund the postage if the item is not defective. I told her how would I know if it was defective as it wasn't the correct thing that worked with my devise. This went on back and forth for about 2 weeks and I told her I did not see anywhere in there website about not sending things back and you had to pay the postage. Therefore, I would never order from a company that does not clearly state their return policy. Never again from them. So beware as the customer service girl did send me emails, but it did not good. So I do not have the devise and now I am out $12.45 for postage.

I ordered an iPad mini 4 used in fair condition. I received a first generation iPad mini which did not connect to iTunes or App Store. I reached out to iTech and received a shipping label to return the item. The item was received and signed for by R. Rojas on 10/11/23. As of 10/30/23, I have not received a refund.

I ordered a refurbished iPad mini and was having it delivered to my PO Box. Well the item never arrived and the post office had a message stating it was discarded and being sent back. I immediately contacted the company via email. It took several days before I received a response. Well going back and forth with them I requested a refund. Eventually I was told that they would issue a refund. It's been 3 weeks and I have no refund or iPad.

iTechDeals rather iTechSteals Do Not purchase anything, they are crooks. I purchased 2 MacBook Air laptops, one had power issues and neither would update. I went through the return process correctly and was surprised when I received a shipping label covering the cost. 6 days after tracking confirmed delivery I was notified that the package was 'delivered empty' so no refund, and because of the shipping label I couldn't file a claim, and itechdeals has not filed a claim with Fedex, I feel because they received the laptops.

Hi be careful ordering from them they are fraudulent don’t give a damn I got a Samsung laptop from them. It was broken charger port broken screen broken couldn’t do nothing with it wrote them they said send it back they would reimburse me that was over two weeks ago, I have not received a reimbursement yet they are not communicating. They are a piece of CRAP.

Ordered a refurbished computer from itechdeals. Received the item, which worked, but is physically broken. Contacted the company but they would not send me a replacement and wanted me to pay for the shipping back to them if I wanted to return it. I understood it could have a few scratches here and there but a piece on the hinge was broken off.