iTechDeals.comReviews of itechdeals.com

Excellent customer service! I placed an order for an iPod and then realized there was a color option -- I had submitted the order for the default gray. The iPod is for my 7 year old boy and I noticed there were blue and lime green options (much more exciting/appealing for a little boy) so I contacted customer service via email shortly after submitting the order. They responded promptly and contacted the shipping dept to switch the color for me. I was very pleased with the timeliness and outcome the customer service rep. provided for me.

Mary from customer service. Did a GREAT Job! After connecting to iTech. To cancel my order & get a refund. Mary was connecting back to me. Letting me know the order will be canceled & I'll be receiving my refund. Mary connected back to me very fast. Most companies won't connect as fast as iTech. I'm very happy with iTech Customer Support. Especially how Mary was very helpful & communicating with me. Thank You Mary! Thanks, Randy Hendricks

I am very happy with responsiveness from Mary, in timely communication back and forth, from coordinating the return process and send the payment back. HATS OFF !!

I mistakenly purchased the wrong model ipad and wanted to return it. I worked with Amy, a customer service rep, who made the return and refund process extremely easy. I've always loved itechdeals and look forward to doing future business with them!

Representative was great in locating another item when the one I ordered was out of stock. It came within a reasonable amount of time and 2as reasonably priced. However, the item wasn't for me. I was able to return the item and received a full return. Yes, I would purchase from this seller again, I just have to make sure it's exactly what I want.

Amy was very helpful and responsive all throughout the return process. Thanks again for all her assistance; it’s much appreciated!

I contacted customer service because the IPad I ordered did not work properly. Mary responded quickly and was extremely helpful. My problem was resolved to my complete satisfaction. Mary listened to my problem and was polite and courteous.

I recently purchased an item that I had a problem with. I contacted the company and Amy took charge of resolving the situation. Within 48 hours I received a full refund. This company stands behind what it sells. Who could ask for anything more? I give them 5 stars and a BRAVO for customer service.