ItaliaRailWhether you’re exploring Italy for the first time or embarking on your next Italian adventure, rail travel is the ideal way to explore Italy’s many beautiful cities and rich landscapes. ItaliaRail is here to make sure you have everything you need to make your Italian rail journey remarkable.ItaliaRail also provides a wealth of information about Italian train travel. Prepare for your trip with detailed information about Italy’s great cities, trains and rail stations. Learn tips and tricks for traveling by train in Italy — what to pack for your journey, how to plan your trip, and what to see when you get there.
ItaliaRail (italiarail.com) has 127 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Taxis & Public Transport
Excellent
Taxis & Public Transport · Fairfield, New Jersey
Excellent
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Excellent
Taxis & Public Transport · Casa Grande, Arizona
Excellent
127 approved reviews, newest moderated first
Megan B.
I had problems booking on line, and contacted the customer service dept, late at night, who made a couple of suggestions. After further unsuccessful attemts we cracked the problem the next morning, and there were delightful, personal exchanges between customer service representative and me...very human!
customer
Quick and friendly service
customer
response time is very quick and very helpful
customer
The excellent and quick response to my issue, ItaliaRail resolve my issue quickly. I was totally surprised how fast ItaliaRail responded. Great customer service.
Barry
I am impressed with the promptness of responses to my inquiries
Anonymous
Not only was the experience of purchasing tickets online seamless, we ended up needing to use RailAid, and had great success with that as well.
Lisa G.
I liked the ease of navigating the site and booking our train tickets. I liked that we were able to purchase railaid insurance and they quickly reimbursed us when we needed to cancel our return trip. I didn’t like that it was not stated nor were we informed that since we purchased in advance our seats could be changed which they were. We were in the wrong seats and the Trenitalia conductors gave us our new seat numbers so we had to change seats which was embarrassing and we missed our snack and beverage that was supposed to come with our first class ticket. Also they were very busy when I tried to call them and had to wait for a call back which did occur within about 10 minutes. The representative was very helpful when calling back and apologized that they had heavy call volume.
Peter
Izzy answered all questions and helped me get a refund and new ticket, after I received incorrect advice from Tavis