iSunglassesReviews of isunglasses.com

After waiting over 4 weeks for two pairs of ray ban sunglasses and not being able to chase them on the tracking website as I'm told error error error I finally received a package today!, opened it with excitement only to find a random cheap and cheerful black pair of sunglasses with rayban stuck on them! Clearly fakes!!! But now I have the problem of getting a refund as the company quite frankly don't want to know. I've now informed them that I am going to report the website as it's an absolute scam! STAY AWAY

I kept getting the run around on a shipment. First of all if they DON’T have the sunglasses don’t offer them say ‘ran out’ so people avoid purchasing them and waiting a month for them to arrive second make sure they give right information I kept been told that next week and next week and then finally we don’t have the shipment and we don’t know when we’ll receive them and she just cancelled my order. SUCKS

Don't believe anything they tell you. Everything on their website is on backorder. The backorder times are made up. They charge your credit card immediately and then you never hear from them again. Shut this terrible business down.

Unfortunately I did not check the raitings here before I purchased. Paid for fast shipping, didn't come overnight. I did get a refund for that however my package did not arive until almost three weeks later. I ordered three pairs of Ray Bans, one came with scratches on the frames and the other wasn't even one of the pairs I ordered. I also did not recieve any verification of purchase and upon calling the company they have no records of my purchase. Total scam. BEWARE of their new website iSunglasses2014.com also!

Placed order on 5/25 and received the incorrect frames, was told to return them that they would reimburse the return shipping charges. Finally on 6/16 after exchanging several emails where they continually told me to be patient or request a refund I called and was told the correct frames were out of stock. Total scam! Horrible customer experience. Spoke with someone by the name of Kathryn who no decent company would hire for good customer service. Amazon should remove them being one of their third party sellers. Because of this experience I will no longer order through Amazon or on the internet PERIOD. Was told today that my refund of $114.86 would hit my credit card within a few hours, although after reading the experiences of others with iSunglasses.com I'm not feeling too confident that I'll ever receive my refund, but you can bet I'll do whatever it takes to receive my money back plus the return shipping charge. BUYER BEWARE. DO NOT ORDER FROM iSUNGLASSES.COM!!!!

I called to be sure that the Ray Ban 3212 glasses that I really like were in stock. I was told yes and if I ordered before 1PM EST I would have them the next day if I paid $35 for overnight shipping. I placed the order and tried to track via UPS. I noticed that the shipment was not progressing and that they had misspelled my last name which made me think that there was an issue with my credit card. I called and was reassured that my order was on its way. Several days later, I received an email stating that the glasses were not in stock and that they searched and could not find them. They wanted me to look on their web site for another pair that I might like. I do not do business with liars!

From the beginning, I felt like I was dealing with amateurs. If someone pays for 2 day shipping or overnight you would think that they would be in somewhat of a hurry to ship. On the first order they kept calling me days later saying we are out of this model or that model, when email would have been better so I could see the style they were missing. They had about half of the glasses I tried to order. I was trying several to see what looked best since they said they a no hassle return policy. Well that's when things got really bad, when I tried to return the reject pairs. They still owed me over $500, insisted they didn't, laughed at me for buying all the pairs to try on, just so rude. I had to prove my case with receipts and finally they conceded they owed me the money with no apologies and waited 5 days to refund me the money when they could have done it right away.

Never got an answer about when my glasses would be shipped; the website tool to check order status is broken. When calling customer service I was on hold for 40 minutes and never talked to a real person, never had the opportunity to leave a message. Received my $350 glasses after almost 2 weeks, and the $60.00 transition lenses I ordered were not put into the prescription. I am now fighting with the company to get a refund for a product I paid for and never received. RUN LIKE MAD AWAY FROM THIS COMPANY.