RICHARD
So far I've encountered no problems.
Since the changeover the service has been excellent.

iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 50 reviews with 4 stars · Clear filters
RICHARD
Since the changeover the service has been excellent.
Barry
Istorage is a pretty secure place to store your belongings with employees on site. We really only have one complaint and that is every month when our bank sends them the check, they never seem to post it in a timely manner. Last month our bank sent is on the 23rd for a due date of the 1st and they claimed they did not get it till the 7th or 8th. thus costing us a $30.00 late fee. I set up this payment on our banks bill pay to prevent this exact thing from happening. It seems quite a few other folks are also having the same problem with their accounts. This month I will be personally be delivering the check and make sure I get a receipt before leaving the property. We would still use them in the future it the need ever arises, but will know now how to pay them.