issautomotive.comReviews of issautomotive.com

Don’t waste your time. I had a radio that worked but had webbing on the screen. Went to look to replace it and came across ISS. Istalled unit after I bought it. It doesn’t work at all. Can’t access settings or anything else other than the settings for the music. Reached out too ISS and spoke with Melissa. She sent me a list of things to reset radio. After resetting. EVERYTHING stopped working. No gps no radio. NOTHING. Emailed her several times about a refund or exchange and nothing. No response. Don’t waste your time or money. Out of $400 and still no CUE that worked. Stay away

bad part - still waiting on a replacement. No one calls back and I have tried to call quite a few times. All other experiences with this company have been good. Please return my calls so I can help my customer.

I sent my 1999 Jeep Wrangler instrument panel to be repaired for a "no bus" fault. Sent to you on 05/29/2026. Your tech said it worked fine on their bench. Our Dealership had said the volt gauge was bad on an interment time. If your tech had let it sit on the bench for a bit of time, they would had experienced that fault. I now have the panel at the dealership, where they have rebuilt units to swap for mine. Disappointed in your non-efforts, plus was charged for a bench fee.

I sent my CUE Unit from my Cadillac Escalade in for repairs and paid for a life long warranty. The CUE Unit was sent back to me and did not work properly. I went through many diagnostic procedures recommended by ISS and nothing solved the malfunctioning CUE Unit. I had the Cadillac Dealership diagnose the problem with the Cue Unit and found that the CUE Unit was not functioning properly and needed to be replaced. After the dealership replaced the CUE Unit everything worked fine. I asked for a refund from ISS Automotive and they never responded.