Khasan R.
Very bad quality leads
Very bad quality leads. Most of the reviews here are fake - no doubt. I had 2K on my account balance but these greedy people didn't return my deposit, which was never used on their platform. Do not trust them. They suck. The leads suck. Customer service barely responds.
Response from iSpeedToLead.com & DealSpeed.coNov 13, 2024
Thank you for your feedback. We’re sorry to hear you had a negative experience, and we take concerns like these seriously. However, we’d like to clarify the details to help other customers make informed decisions. Back in August, you purchased a $3,000 package on our platform. You successfully purchased leads and, in line with our policies, received refunds for any leads that didn’t meet our quality standards, credited directly to your account balance. Following this, you created a ticket to withdraw the remaining balance—a request our team honors as part of our standard procedures. However, within a few hours of submitting that request, you initiated a $3,000 chargeback with your bank, claiming the charge was unrecognized. In such cases, we close the user’s account immediately, as this type of chargeback can be considered misuse of the dispute process, possibly even bordering on fraud. Regardless of the dispute’s outcome, our procedures require account closure in these situations. Ultimately, the bank ruled in our favor, and it was only after this resolution that you chose to write this review, perhaps because the attempt to circumvent our policies was unsuccessful. We stand behind the quality of our platform and the dedication of our customer service team, who work hard to address issues as quickly as possible.