isecretshop.comReviews of isecretshop.com

Run away as far as you can. I have worked with several mystery shop companies, and this one is by far the worst. Run, don't walk.

Im not sure if this is a fake shop - they said they sent the order with stamps so they don’t have tracking - who does that? They also wrote that they removed the original box because it was easier to ship. Do not buy anything form this site - really bad experience.

I recently joined Isecret shop, so far everything I have done has been fun and easy to understand. I like their online platform, its easy to navigate and submit assignments. Their scheduler's are great, they respond quickly and are very helpful.

I'm going with a 3 star for now but that may change next week if I don't get my paycheck from them. They are a conglomeration of several mystery shopping marketing research firms that I have been involved with for an extended period of time. I actually love the work because it's obviously remote, I can get out of the house OR do a survey by phone, and the pay goes directly to my Paypal. MOST of the member firms are pretty fair about who they send out on different shops. Intouch Insight is my fave, because there are ALWAYS shops available with them, and I can get 2, maybe 3 in one day! I've done a plethera of convenience stores, which obviously I cannot ID here, but trust me you've heard of them. I get to buy food for me or my roommate and get paid for it! What a deal! There is however ONE of the member firms, PRISM INTELLIGENCE, that throws a monkey wrench into the all this positive reviewing here. I applied for a shop paying a significant amount of money, and which nobody had bid on, ironically enough. I bid and was IMMEDIATELY rejected. I was qualified, adept in the field the study was in, and readily available. The whole thing seemed to boil down to them handpicking who they want or who they THINK the target firm will appreciate visiting them. I wrote them seeking an explanation for my rejection, as well as asking that all my future assignments be for the OTHER member firms in the organization. The rejection seems to be motivated by race (I'm black) and all of a sudden, the company wiped my entire personnel file out of existence! The catch is that with no record of me as an independent contractor, they can TRY to fend for the position of NOT PAYING ME MY PAY NEXT PAYDAY! I've already gotten one sarcastic email from a person in favor of keeping me blocked (and yes I got her name.) I shared with her "You do you" and the Attorney General's office is on my speed dial. Y'all know how I roll with Trustpilot. Every time I report, there is a RAPID solution mysteriously coming out of the woodwork. Let's see what happens on payday. UPDATE Well, Jennifer E. is apparently sticking to her guns about potentially NOT paying me, so time for the BIG DOGS to come out. The AG gets called in the morning. I gave her the same warning I've given EVERY company that THOUGHT they could short me a payroll. Never p--s off a reporter. UPDATE 6/1/2025 Well the moral of the story is that according to the email they sent me, "ISecretShop is NOT a company, its a software" and the company that controls them is actually Prime Intelligence. I actually interacted with the heffa who deleted my personnel files that was threatening to delete my payroll for last Friday. They seemed totally smug and satisfied with that scenario, even though I told them I would be contacting both MY Commnwealth's Attorney General, as well as theirs. As it turns out all the mystery shops I was due to be paid for were for one company, and they had emailed me copies of the receipts for my shops, which I STILL HAD IN MY EMAIL, so I was able to verify my work, and got paidwith no issues, no thanks to ISecretShop. So here is my warning to you about them. The parent company for the "software that is NOT a company" is Prime Intelligence. The morons running it WILL DELETE you from their system if you ever complain to them about ANYTHING, and you'd better be careful and have ALL your ducks in a row if you do any work for any company using ISecretShop. KEEP YOUR MYSTERY SHOP RECORDS in your email! There are other mystery shop firms in the country you can work forand avoid this drama. Its WORTH IT to shop around!

Awesome mystery shop assignment that was fun and I got s free treat along with Yeah

I really enjoy working for iSecretShop. They are a very dependable and reliable company. I have been doing quite a few shops for different companies through iSecretShop recently. They pay on time. The schedules are great and very helpful when you have questions. This is a very legitimate company.

The worst mystery shopping company ever. They are scammers, took all my points away for a shop the admin canceled! Not me, however I contacted the administrator, and the tech support and got no help! Plus, on top of that they don't pay well! Nothing in the training videos suggested your points can be taken away for nothing! Clowns! 🤡 Pathetic and raggadey business!

I've been working with this company since 2019. They are stripped Ford in their breakfast and always pay. They are my favorite secret shop company to work for because they have easy to understand rules and questionnaires.