IrrigreenReviews of irrigreen.com

I’m skeptical when I see an ad on social media as I’ve been wronged many times. Saw this product and immediately researched it as I live surrounded by forests. I like grass. Green grass. And even though we live in rainy Oregon, it’s super dry in the summer and everyone’s grass dies. A traditional sprinkler system was gonna be a major headache trenching multiple lateral lines through tree roots galore. Soon as I saw this product, it was a prayer answered. Called up the number, was put in touch with Thomas Norman and he helped to design a system that compares to nothing else out on the market. Everyone that comes over wants to see my irrigation system in action. And since I like to geek out on tech stuff, I’m very willing to demonstrate. I wish there was an area where I could attach a picture to show off my system. I run 9 Irrigreen sprinklers and 4 traditional valves for garden, trees and shrubs. Now I’m contemplating cutting more trees down so I can plant more grass. Lol

I had an outstanding experience with Irrigreen’s customer service, especially with my representative, Thomas Norman. From start to finish, Thomas was professional, knowledgeable, and incredibly patient. He took the time to answer all my questions, explained things clearly, and made sure I fully understood the process. His friendly attitude and genuine willingness to help made the whole experience stress-free and enjoyable.

Aside from a system that offers saving long term on water and a unique/easier install, it came down to Thomas Norman! He work with me for the best price on an appropriately designed system for my yard based on the yard work I have planned and for future proofing. He didn't try to oversell, he wanted me to be happy. There was also a packing order issue due to the custom design and my individualy needs and when I called he, he just sorted it. Didn't play a blame game or make excuses. He just go it done. I have recommended the system and Tom to 4 different homes already and will continue to do so.

⭐⭐⭐⭐⭐ If you ever get a chance to work with Thomas Norman at Irrigreen, do it!!! He’s one of those people who just gets it—professional, approachable, and really invested in making sure you’re taken care of. He went the extra mile to ensure I got the perfect setup and followed up to make sure everything was running smoothly. That level of service sticks with you. Thank Thomas you’re the best!!!

Thomas Norman was great from the beginning. He worked to get me the best price on my initial system and held the price with a deposit and shipped when agreed. I called the support line after installing and Aidan Bergerson worked remotely to try and get my system running. He was unable and thought there must be something wrong with the 2 heads. He didn't hesitate and sent me 2 new heads only for me to figure out it was not the heads but my vacuum breaker. I did end up buying 2 more heads as the throw wasn't what I expected - but I'm chalking that up to my lack of knowledge of water pressure drop due to distance of pipe. I am still fine tuning my system but am already appreciating the ability to edit zone shapes and the automatic weather sensing. Communication with sales and service was highly responsive. I highly recommend.

I’m a DIY person and decided to investigate the Irrigreen system after receiving 2 quotes on a “traditional’ sprinkler system full installation. Thomas was my sales representative and he did an excellent job helping me design a 12 head system and providing me a quote that was excellent. One example was prior to placing my final order I had a question for Thomas so I called and left him a message on a Saturday late afternoon assuming I get a call back Monday. Sunday afternoon I received a call from his personal phone with my answers. It was obvious by the background noise he was at a NFL football party. Way above any version of customer service I’d had before with many other companies. The installation was straightforward between the Irrigreen videos and other third party videos available online. I had a few technical questions on the startup and the technical department was excellent in trouble shooting my issue. The system itself will save me money ongoing as I waste no water after fine tuning my custom watering patterns. I’m not a big fan of the smart watering system using online weather forecast to decide if to water or not. The forecasts are just not accurate enough to match actual rainfall at my house vs. 2 miles away. I’ll be installing an actual rain gauge at the house wired to the controller. I wish Irrigreen would integrate real data from my high tech Tempest weather station but for now a rain gauge will do. Overall, I’m extremely satisfied with the ease of installation and the overall high tech system that Irrigreen offers. Along the way I saved approximately $5k for the installation and long term will be saving money on my water bills versus a traditional system.

Exceptioal customer service and follow up communication. I really like the system...its water delivery and coverage are great and it is very reliable

Funny: I will be installing my system next week but interactions to date have been great. I also think they are missing a compelling product extension opportunity. A separate camera and some computer vision to detect when a dog pees and dilute it with the sprinkler when Rover departs. Same idqa at night to spray raccoon / skunks digging in the yard.