IronPlanetReviews of ironplanet.com

CROOKS!! don't buy from here. The iron clad guarantee is a crock. They don't inspect or guarantee anything. Their response is-"you can just resell it". Resell the piece of junk, they conned me into buying?

Awful company with zero customer support from the area rep to the ceo of even Richie brothers who owns them. Over promise and under deliver. Please save yourself some time and list your stuff with someone else. These jokers charge 8 percent and for what? They can’t even get the pictures or listings right and will ignore your phone calls and pleas.

Bad customer support, cannot reach. Cannot find pick up location. $100 commission for $10 item. SCAM!

This place is a huge scam! I bought a flooring machine and paid on time and paid a deposit to get the item shipped. The item arrived but was NOT AS PICTURED OR DESCRIBED! The hydraulic system was broken and I was told it would be $4000-$5000 to repair! Then when I went to pay for the shipping cost they raised the price by 700$!!! STAY FAR AWAY!

Michigan Buyers Beware!!!! (Humvee) I just received my SF-97 so I could apply for my Michigan Title. NOPE... Iron Planet sends a Notarized Transfer (Iron Planet form) and a Title that they have never transferred from the Government. SOS Department says Nope, Iron Planet needs to transfer the Title, from the Government to Iron Planet, then from Iron Planet to me.. I called Iron Planet and they responded " In the print of terms and conditions, it is called out that some states will not accept this form". " For $200 dollars, I can send the paperwork back to them and they will get me a Florida Title for Michigan"...... Not Impressed !!!!!!!!!

I've purchased equipment from Ironplanet twice now; this company is awful. The equipment is supposed to be inspected, giving you a guarantee that it is as listed. Both items I've purchased have not operated at all and when you dispute that it was not as listed they won't help and you have to fight wasting tons of time to attempt to get them to cover everything. You pay a premium for their guarantee and it's worthless. I would strongly recommend not purchasing from them.

You need info, on a product they are selling. You can't get a hold of anyone! They don't call you back. They don't message you back. They won't find out any additional info about an item they are selling... The biggest joke of a operation I have ever dealt with. I would guarantee iron planet would pass the buck if you bought anything from this site and had issues, with false advertising of the seller.. I finally got through to a support guy after 3 days of calling.... HE COULDN'T HELP HIMSELF OUT OF A WET PAPER BAG.... Total run around...

Absolutely terrible to deal with i have purchased a few items through them and what it boils down to is that they only deal in junk and their customer service and their "iron clad assurance" is an absolute joke PLEASE STEER CLEAR OF THIS TERRIBLE COMPANY