M. H.
good product
Good, looking for good result.
Response from iRESTOREOct 6, 2025
Hi M, Thanks for the feedback, and wishing you all the best!

iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin.From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
iRESTORE (irestorelaser.com) has 1,313 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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1,313 approved reviews, newest moderated first
M. H.
Good, looking for good result.
Response from iRESTOREOct 6, 2025
Hi M, Thanks for the feedback, and wishing you all the best!
Bonnie
I bought the elite iRestore and when I received my helmet it was kind of heavy for my head- I have a small head and the helmet sits right on top of my head. Kevin from iRestore been texting me right from the beginning when I was thinking about purchasing the system through out my delivery. I told Keven that the system sits right on top of my head and it was heavy and automatically send out replacement pads for the system will fit my head. I can’t believe how this company really cares about their customers and making sure everything is working right. Can’t beat their customer service!
Response from iRESTOREOct 6, 2025
Hi Bonnie, Thank you for your kind words! We’re so happy to hear that we were able to support you throughout your purchase and delivery experience. It means a lot to know that our efforts to care for our customers truly make a difference. We appreciate your trust and look forward to continuing to support you. Wishing you all the best on your hair growth journey!
Julio C.
Estoy en la prueba lo utilizo todos los días voy para un mes , luego les comento cómo evolucionó
Response from iRESTOREOct 6, 2025
Hi Julio, Thank you for sharing your experience! It’s great to hear that you are using the device daily and have been consistent for almost a month. Remember, the iRESTORE Essential typically recommends using it every other day for about 25 minutes per session to achieve the best results. Looking forward to hearing more about your progress as you continue!
Metta Hatfield K.
This company provides so much great info that pretty much answered any questions. Once I received my unit I was directed to great online communities with lots of helpful suggestions and info.
Response from iRESTOREOct 3, 2025
Hi Metta, Thanks for the positive feedback. Welcome to the iRESTORE family! We're looking forward to hearing great results in the coming weeks.
Cheryl
I called on Sep 27th to return the face mask and eye mask, because for my birthday my daughter and niece bought me and eye mask with a complete skin care system. I was told i could only return one item, Well if I paid for both items paid for the shipping that came through USPS and have to pay to send the item back I should be able to return what I paid for and have returned both items. More reasonable return polices as well as a return label and you pay for return shipping. If a customer paid for an entire bundle and two things worked and four didn't work you should be able to return what wasn't good for you. I'm not trying to slam this company just being honest. I didn't mentions problems with eye mask, after charging you were unable to receive the red or blue lights. Good Luck
Response from iRESTOREOct 3, 2025
Hi Cheryl, As mentioned in your previous review, we have already agreed to allow you to return both devices. We were trying to reach out to you again, but all calls were routed to voicemail. We would appreciate it if you communicated with us directly to make things right. Thanks!
Steve K.
GREAT CUSTOMER SERVICE
Response from iRESTOREOct 2, 2025
Hi Steve, Thank you for the feedback, and we wish you all the best!
Kate
They delivered a $2300 order to my office address on a Saturday without a signature. Could have been stolen by anyone.
Response from iRESTOREOct 2, 2025
Hi Kate, We sincerely apologize for any concern caused by the package being left at your office address without a signature. Please be assured that we are investigating this matter and will implement necessary changes to prevent it from happening again. Thank you for your patience and understanding as we work to enhance our service.
Melynda
Warranty activation should not be required when the device is purchased on the iRestore website. But if it is it should be a matter of a couple of clicks. I should not have to fill in all of the information you already have. Ridiculous. Besides that, there is a problem with the web page that does not complete the warranty activation process. I have experienced this multiple times as I have purchased multiple iRestore items recently.
Response from iRESTOREOct 1, 2025
Hi Melynda, We apologize for the inconvenience and frustration you’ve experienced with the warranty activation process. The activation is necessary to ensure the authenticity of your device. We appreciate your feedback about the process and the webpage issues, and we will definitely consider making improvements to make it quicker and easier in the future. Thank you for your continued support and for bringing this to our attention.