iRESTOREReviews of irestorelaser.com

i purchased the cap and used it for a year. when i did not get the results that were expected, i initiated a return through the chat as they have a 12 month money back guarantee. I have been getting the run around for 5 days now. They are saying they have to do the return by email but they and keep saying they are emailing be but that they can’t send to hotmail addresses. let me tell you I get a promo email from this company every week for a year. They are refusing to give me the RMA number and the return label. I also received an email from my hotmail sever that they are actively refusing to accept my incoming emails to them. Crazy. I’ve never seen that before. Bottom line, i tried the chat, the phone number and email address to try and get my return for 5 days and have gotten no where. Notice how in their response to this review, they offer me no contact information whatsoever. And they are actively blocking my incoming email to their server. Below is the email I received from Hotmail. Delivery has failed to these recipients or groups: [email protected] ([email protected] Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system. Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem. For Email Admins No connection could be made because the target computer actively refused it.

I purchased Irestore elite 9 days ago and for an event coming up in 3 weeks so I wanted to have max benefit from it however its been 9 days since purchase but its not been processed or shipped yet ! It clearly says on website 7-9 days is the delivery time. It has wasted my time and they do not deliver what they promise and customer service is zero i have been emailing them but i have not received a clear response as to why ??

Terrible customer service. The item shipped with 8 day delay, despite the fact that I communicated my desire to cancel the order after realizing it would arrive so late after my departure and the package would sit outside for 3 weeks.

The tracking number to track your package should be provided in the email or order status. It's extremely frustrating to connect and provide your accounts to yet another app/ company just to track one package. You can't even manually add the tracking number to the app because it wasn't provided. So it's either give access to your emails to another company or you can't track your package. Follow up: The package was never shipped, therefore never got a tracking number. But then I suppose I shouldn't have gotten an email the was shipped...

Poor customer service and clarity of fees and charges for international customers. I'm in Australi,a and there was an additional Customs duty fee of significance over $450AUD that I was not informed about at the point of sale.

Ordered over a week ago. Money was taken out of my account immediately. And yet NO word of it even being shipped yet. No updates. Just loads of emails trying to sell more stuff.

Customer service, both live chat and phone call, were well informed and supportive.

Good marketing. Good product reviews. Easy purchase with my HSA. I just started using it, so I can't comment on the results. Looking forward to my long flowing locks of hair.