iRESTOREReviews of irestorelaser.com

1) over two weeks and my device has not shipped 2) getting emails from the company as if the device arrived and I am "on way" to the journey 3) being asked for a review when the device has not arrived. 4) being forced to install the Shop app just to get an update on the shipping status is the cherry on top of a bad experience

I have never received my order

There were some delays with getting my order out the door and comms were pretty lacking which caused me to post the following:"It's been two weeks since I ordered and paid for my iRestore Elite. I have not received my purchase or been given any ETA, but I've been sent several survey emails." Shortly after I posted that as a 1 star review, I got shipping confirmation and one of their CSRs reached out to me and apologized for the delays. They did something nice to accommodate me for the inconvenience. I've since received my order and am very happy. The iRestore Elite I received makes my existing Theradome unit look like a toy! It should as it was 5X more expensive. I did my first treatment today and I could actually feel the helmet stimulating my scalp. The Theradome actually made some improvement which is why I wanted to try a more advanced red light therapy model. Only time will tell if it's as good as it looks on paper, but so far, it's promising. I'm a happy customer now.

My product hasn't arrived yet. So I can't rate my experience. My experience to date has been poor execution on your part and pestering me with this request to rate my experience.

Don't have an experience since 14 days later it still hasn't shipped!

Long wait for item to arrive. The Shop app didn't work for me so I couldn't track it using that app. For the highest rated product, very disappointing so far. Hoping that the product itself is great quality and will work for me.

How can I review a product I haven't received yet! I've called and I'm told they are behind due to Black Friday orders.

Still have not received product. Shipping says 2 to 7 business days. On 9th business day. Received an email stating delay due to influx of purchases, however, there was no stated time estimate included and no follow up. Update: We did receive the product on the 16th business day. So far it's been 12 minutes a day, although my spouse isn't able to use it due to medication restrictions we weren't aware of, so that's a bummer. Hopefully someone else will see this review and read the fine print before purchasing.