Charles N.
it’s working
like using it, comfortable, easy, and seems to be working
Response from iRESTORESep 21, 2026
Hi Charles, Thanks for the positive feedback and wishing you all the best!

iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin.From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
iRESTORE (irestorelaser.com) has 1,313 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Claim this listingHair Care & Styling · San Francisco, California
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1,313 approved reviews, newest moderated first
Charles N.
like using it, comfortable, easy, and seems to be working
Response from iRESTORESep 21, 2026
Hi Charles, Thanks for the positive feedback and wishing you all the best!
KHASHAEI S.
I learned after purchasing the product that they have a 20 or 25% restocking fee. So it is not really fully refundable. Also, when I called to ask for more information, they said they will get back to me and they never did. Currently, I have not been able to use my product. Unfortunately, I could not carry it with me to my next destination and will sadly sit, never used in my closet for a year before I get to it.
Response from iRESTORESep 21, 2026
Hi Khashaei, Thank you for sharing your concerns. I understand your frustration, especially since you haven’t been able to use the device yet. I reviewed the call with our team, and during the conversation, our representative explained the return policy, including the applicable service fee, as well as the benefits of continuing to use the device. At that time, you agreed to keep the device and use it through June 2027, giving you additional time to use it and experience the potential benefits. As a reminder, our 12-month money-back guarantee allows eligible returns within the applicable return period. Returns are subject to a 25% service fee (less applicable taxes), along with return shipping costs unless the return is due to an error on our part. We certainly understand that circumstances can change, and we appreciate you bringing your concerns to our attention. We hope the additional time gives you an opportunity to use the device when you are able to and see how it works for you.
Kathy A.
I couldn’t be happier with my experience with iRestore and my purchase of the two Elite Pro panels and motorized stand. From the very beginning, their customer service was outstanding. I called with a special request regarding my order, and they not only accommodated it, but also worked with me on a very fair price. The communication throughout the entire process was exceptional. What really impressed me was how quickly everything came together. From the day I placed my order to the day it arrived was only 7 days, which is incredible for a purchase of this size. Everything arrived extremely well packaged, the instructions were clear and easy to follow, and the system itself is incredibly simple to set up and use. The quality of the panels and motorized stand is excellent and feels every bit as premium as I hoped it would. This was a significant investment — around $4,000 — and I feel great about the purchase. Between the customer service, communication, fast shipping, packaging, and quality of the product, iRestore exceeded my expectations from start to finish. I am incredibly happy with my purchase and would absolutely recommend iRestore to anyone considering investing in a high-quality red light therapy system!
Response from iRESTORESep 21, 2026
Hi Kathy! Thank you so much for sharing such a thoughtful review! We’re delighted to hear that you’re very satisfied with your Apex panels and motorized stand, and that you had such a positive experience with our team from start to finish. We truly appreciate your trust in iRESTORE and your kind recommendation. Wishing you all the best and continued success with your iRESTORE journey!
Julie N.
Excellent easy to use
Response from iRESTORESep 17, 2026
Hi Julie, Thanks for the positive feedback, and wishing you all the best!
Concetta
Very happy with face and neck red light products and expect same with irestore elite
Response from iRESTORESep 15, 2026
Hi Concetta, Thanks for the positive feedback, and wishing you all the best!
Emer G.
Innovation is awesome!
Response from iRESTORESep 15, 2026
Hi Emer, We appreciate the positive review and wish you all the best!
Diane
Recd my new Elite 3 days after ordering! So exciting! I have the Pro but have been wanting the Elite since it came out! I am 75 yr old female- not losing my hair but it sure has gotten so much thinner! Enjoy my IRestore treatments daily with my morning cup of coffee. TY IRestore! ❤️
Response from iRESTORESep 11, 2026
Hi Diane, Thank you so much for sharing! We’re thrilled you received your Elite so quickly and that you’re enjoying your daily treatments with your morning coffee. Wishing you all the best on your hair journey!
Bobbie
The product so far has helped tremendously with my redness, also it seems to be smoothing my fine lines. I highly recommend, I use it 3 to 5x a week. 3 weeks in.
Response from iRESTORESep 11, 2026
Hi Bobbie, Thanks for the positive feedback and for recommending our product. We wish you all the best!