iRESTOREReviews of irestorelaser.com

3.71,313 reviews
Hair Care & Styling
16811 Knott Ave, La Mirada, California

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iRESTORE

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About iRESTORE

iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin.From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.

iRESTORE (irestorelaser.com) has 1,313 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: irestorelaser.com
Website: irestorelaser.com
Category: Hair Care & Styling
Location: La Mirada, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Write a review

About iRESTORE

iRESTORE (irestorelaser.com) has 1,313 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: irestorelaser.com
Website: irestorelaser.com
Category: Hair Care & Styling
Location: La Mirada, California
Listed on Five Star Index: 2026

Done with M.

May 15, 2026

Beware - when it goes wrong, it's really bad!

Bought an iRestore helmet for young adult son with early hairline recession. He was excited to use it and used it completely as directed for months. Started noticing the so-called "shedding" which turned into causing a serious scalp condition (when none previously existed) and patchy hair loss. Had to see numerous medical professionals as a result. Contacted the company and got the typical scripted answers about the shedding phase, how everyone is different, and how sometimes it can take DOUBLE the amount of time for people. Was offered a bottle of hair thickening shampoo - for what? A bald spot that wasn't there before? I requested specific information about whether the helmet has ever had adverse effects or how to know if our unit was defective. RADIO SILENCE from the company. He took a break as we cleared up the scalp condition, then used it again twice and the scalp condition came back. Obviously, we now know the cause. His hair loss because of all of this has been excessive and worse than ever. We would have been better off having never tried this helmet. My son said the helmet has ruined his life.

Response from iRESTOREMay 18, 2026

Hi, We are truly sorry to hear about your son’s experience and can only imagine how upsetting and stressful this situation has been for both of you. We understand your concern, especially after following the treatment as directed and then seeing unexpected scalp issues and worsening hair loss occur. We also sincerely apologize for the frustration caused by the lack of follow-up and the feeling that your concerns were not properly addressed. We understand why the responses you received felt dismissive given the seriousness of what your son was experiencing, and we regret that this added to an already difficult situation. Your feedback is extremely important to us, and we would genuinely like the opportunity to look further into this and make things right. We have requested your contact and order details so our team can personally reach out to you, review the situation more thoroughly, and discuss the best possible resolution. Again, we are very sorry for the distress this experience has caused your son and your family, and we appreciate you bringing this to our attention.