iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

1,313 approved reviews, newest moderated first

Jose
Feb 22, 2025
great customer service
great customer service
Response from iRESTOREFeb 24, 2025
Thanks for the positive review and wishing you all the best!
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Fred B.
Feb 22, 2025
Excellent order notification and follow…
Excellent order notification and follow up to ensure I received everything and were fully satisfied.
Response from iRESTOREFeb 24, 2025
Hi Fred, We’re delighted to know you were satisfied with our service! Providing excellent communication and ensuring customer satisfaction are top priorities for us. Thanks for your review!
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Ray
Feb 20, 2025
Hope
Waiting for the product, prayerfully 🙏🙏🙏
Response from iRESTOREFeb 21, 2025
Hi Ray, Thank you for your iRESTORE Elite order! You can expect your device to arrive within 5-7 business days. We’ll send you a tracking number as soon as it ships so you can easily monitor its progress. If you have any questions in the meantime, please don’t hesitate to contact our customer service team.
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customer
Feb 20, 2025
I had only placed the order so looking…
I had only placed the order so looking forward to getting started. I was a bit disappointed to learn that the payments outside of US were not eligible for breaking the payments using Affirm. It’s a lot to put down all at once. For that reason I rated 4 stars.
Response from iRESTOREFeb 21, 2025
Hi John, Thank you for your ordering the iRESTORE Elite device and we’re excited for you to get started! We understand your disappointment regarding Affirm financing limitations outside the US. We appreciate your feedback and will certainly take it into consideration as we explore expanding financing options in the future. Wishing you all the best on your hair growth journey!
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YS
Feb 20, 2025
The upgrade at the check out was confusing
The upgrade at the check out was quite bad. it gave the total came to be 2 helmets. Customer service chat gave me the answer that it will be fixed by the next morning but there was no apology about the confusing/wrong check out total and the answers were quite dry. I had to spend too much time trying to figure out what went wrong.
Response from iRESTOREFeb 20, 2025
Hi Yunhee, We sincerely apologize for the confusing experience you had with the upgrade at checkout. We understand it incorrectly indicated a total of two helmets, and we regret that our customer service chat response was not more empathetic. We are actively working to fix this issue and ensure it doesn’t happen again. Thank you for bringing this to our attention.
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Terri M.
Feb 20, 2025
Everything arrived and the items were…
Everything arrived and the items were packaged well protected.
Response from iRESTOREFeb 20, 2025
Hi Terri, I am glad to hear that your order was processed smoothly. Thank you for choosing iRESTORE, and I wish you all the best!
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GRM
Feb 19, 2025
The online store was super easy to…
The online store was super easy to navigate, and my order came two days early! The instructions so far seemed pretty easy. I have only used the product once so far, so I can't review its efficacy just yet.
Response from iRESTOREFeb 20, 2025
Hi Ginger, Thanks so much for your feedback! We’re delighted to hear you found our online store easy to use and that your order arrived early. We hope you continue to find the instructions clear as you use the iRESTORE Essential device. We look forward to hearing about your results!
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Albert N.
Feb 17, 2025
Salesperson at Don't Die Summit did not…
Salesperson at Don't Die Summit did not try to hard sell and was very patient in answering questions
Response from iRESTOREFeb 19, 2025
Hi Albert, Thank you so much for sharing your positive experience at the Don’t Die Summit! We’re thrilled to hear that you were provided with helpful information in a patient and no-pressure environment. We believe in empowering our customers with knowledge, and we’re glad that came through.
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