IqfaresReviews of iqfares.com

I love booking this way, my agent was super fast and polite and got me a great deal, I will be referring as many as I can and I will definately book with them again

Great customer service! I'm still leery but I guess I'll find out :)

Wendall was the greatest help. Gave him the wrong return date and he fixed the reservation after I realized it. He was helpful and kind.

I was very satisfied I will recommend this company to my family thank you so much for your help.

I had the very good fortune of crossing paths with SEAN ANDERSON! want to applaud the travel expert SEAN ANDERSON. Sean was so fantastic! Easy to talk to. Sean was so helpful and fielded all of my queries without impatience or hostility. I love, love, love that Sean did not rush me off the phone or blow me off. Sean has excellent people skills and he makes you feel like you're important. Engaged in my feedback and what I was looking for. As a customer and as a result, I walked away with a very memorable experience and as a raving fan. I really appreciate more than anything that Sean followed up with me. When he said that he would call me back with information, he did what he said he would do. He didn't leave me hanging. Sean got me a very good fare deal. He made me forget about being on the website Expedia and I was trying to book a round trip from San Diego, CA, to Chicago Midway for a price of $365. But for some reason, the Expedia website would not process my credit card. And I ended up losing that $365 round trip fare amount. I was so upset, still am, but Sean found me a $422 round trip fare to Chicago. And I thank Sean for everything he did because now I will be able to surprise my 22 year old niece and be there to attend her wedding. Sean went the extra mile for me! I never once detected any negative cadence or tonality for the duration of our communication. And it's very important for me and to me because this is a huge family function that's about to happen, and it's so important for our family to be together. And I just really loved how Sean was engaged and cared, really cared about making this trip happen for me. I just want upper management to know that Sean is truly a gem, a boon to your company, and he really presents the corporate image well. He presents an excellent reflection of the company through the way he treats customers. And I really appreciate that because we live in a very rude, mean world. People are so rude, mean, and people don't care about customer service or customer satisfaction these days. I'm so glad that Sean was none of that. Sean, I salute you, Carolina! Keep up the fabulous work that you do! The only other thing Sean could have done to really make this super fantastic off the rails is by getting me the $365 round trip fare that was originally showing on Expedia. And I also purchased the premium insurance. That's a very pricey, $84.60. I was not expecting that at all. But I usually purchase insurance because it gives me peace of mind because things do happen. So it is my suggestion that when a person books a flight, that you reduce the insurance because most people do not purchase the travel insurance. I didn't like paying almost $100 for fare insurance. I felt like your company was exploiting me. Punishing me for purchasing fare insurance. That's I was not expecting that at all. But I usually purchase insurance because it gives me piece of mind because things do happen. So it is my suggestion that when a person book a flight, that you reduce the insurance because most people do not purchase insurance. Sean was so fantastic. Sean was so helpful. I love the Sean did not rush me off the phone. Sean has excellent people-skills, and he makes you feel like you're important. As a customer and as a result, I walked away with a very memorable experience and as a raving fam. I really appreciate more than anything that Sean followed up with me. When he said that he would call me back to with information, he he did what he said he would do. He didn't leave me hanging. Sean got me a very good fair deal. He made me forget about being on Expedia, trying to book a round trip from San Diego, .CA, to Chicago Midway for a price of $365; but for some reason, the website would not process my credit card. And I ended up losing that $365 round trip fare amount. I was so upset, but Sean found me a $422 roundtrip fare to Chicago. And I thank Sean for everything he did because now I will be able to surprise my 22 year old niece and be there to attend her wedding. And it's very important for me and to me because this is a huge family function that's about to happen, and it's so important for all family to be together. And I just really loved how Sean was engaged and cared -- really cared about making this trip happen for me. I just want upper management in know that Sean is truly a gem, a boon to your company, and he really represents the corporate image well. He presents and excellent reflection of the company through the way he treats customers. Anf I really appreciate that because we live in a very rude, mean world. People are so rude and don't care about customer service or customer satisfaction these days. I'm so glad that Sean was none of that. Sean, I salute you, Carolina! Keep up the fabulous work that you do! The only other things Sean could have done to really make this super great off the rails is by getting me the $365 round trip fare that was originally showing on Expedia. SO SORRY MY TEXT SHIFTED OUT OF PLACE! That's what I get for using my phone and that voice talking to text. Not good and will never replace typing it right yoursrlf!

As far as the booking process went, Sean was extremely helpful. I was able to go onto the airlines website to confirm my reservation and select seats.... Now we just sit tight and wait for our tropical vacation in February... I will post another review when we return from our flight. Thanks Sean!

I booked a flight with agent Wendell Harper, with IQFARES from Chicago to Las Vegas August 21,. when I got to the airport to aboard my flight on the 24th, The service attendant advised that my flight was cancelled, TWO DAYS AGO which was a day after I paid. I made my payment to IQ FARES for $536.80 for me and my husband and we never got on our plane. We tried to contact them could not get a hold of anyone to assist with our flight issue. Confirmation numbers was fake, the airline advised us it was booked but also cancelled. Which means that we were frauded. This company stole my money and did not provide me the service I paid for. I do not recommend this website this was a horrible experience. I had to repurchase my flight ticket after I paid this company to deliver me a service I didn't get. Now I'm hoping that my bank is able to get my money back. Do not use this site..

I really drew out the time of the agent helping me. His patience and direction were spot on. The flight times and fare I requested were of utmost importance to the agent and I was able to book exactly what I wanted. The leg work the agent did was so helpful and accomodating. Best experience ever.