IqfaresReviews of iqfares.com

Very bad service

I am so disappointed in IQ fares. I booked my flight to Europe several months ago and then I received an email in december with flight changes that give me a layover of 10+ hours in Dallas and an arrival in Scotland in the evening instead of the morning. When I ask to get it changed to an easier layover all the airlines and IQ fares said they couldn't help me and its was not their problem. It sucks that there is no one who will take some responsibility for this. I am not going to use these folks again. Every time i contacted someone through IQ they were in another country, not even here in the US and they just fed me the party line that there was nothing they could do unless I was willing to pay $200 to change my flights. I did not change my flights, they did and now I am stuck with these new flights.

The experience with the staff at IQ, David in particular was helpful. The reason for the 2 stars is the discovery of what they charged above my ticket price. A quote of $683.35 was provided which I accepted. I later learned from statements United Airways had charged $471.35 and IQ had their separate charge for $212, almost 50% ?? If that is a accurate commission/service fee this needs to be looked into and regulated because I can't imagine 'The Trade Commission' would allow an almost 50% broker fee without additional consumer disclosures. That would go beyond the perils of any norms in sales I know. Wondering now how much I would have saved calling the airlines myself. I'm going to have this transaction looked at and follow-up with this review

Billing takes too long and they charge another dollar without letting you know