IpsosReviews of ipsos.com

Mi hanno chiamato alle 21, vi sembra normale?

They are so crap, I can barely be annoyed writing about them. Ignore e-mails, send dummy researches, don't send the vouchers they promised - its all over these pages. SHAME SHAME SHAME - give a whole new perspective to the word shameless.

Ipsos skickade mig ett brev för nästan en månad sedan med önskemål att delta en online-opinionundersökning. Jag gjorde det med detsamma, fick min 100 kr-ors utlovade presentkort, t o m handlade jag med detta sedan dess. Idag kommer ett tjock brev igen med samma önskemål, antingen online eller via det bifogade pappersformuläret. Om jag har redan svarat tidigare, ska jag strunta i det. Ja, det har jag gjort. För säkerhetens skull kollade på deras sida med mitt nya lösenord, och där stod det tydligt att jag har redan gjort det. Det tokiga är att denna gång bifogar de 5 tjocka dubbelsidiga blanketter + ett svarskuvert (A4). Dessutom ska man svara före den 24 juni och jag får kuvertet idag, den 25. Har de så mycket pengar i överflöd, skulle de kunna använda klokare, exempelvis som bidrag till behövande.

I have been asked by Ipsos UK twice, via land-mails, to complete surveys on behalf of UK Home Office. I felt this would be a public spirited thing to do. On the first occasion I was wary of a scam. I could find no mention of the survey on the Home Office website. I emailed the Home Office and received no response, I phoned the contact number given on the Home Office website and asked for the Home Office official named on the Ipsos letter. The switchboard could not find a number. I lay the blame for this at the door of both Home Office and Ipsos. Home Office should publicly endorse surveys carried out on their behalf but equally, as specialist contractors, Ipsos should liaise with Home Office to ensure this sort of thing does not happen. I had received no answer after several reminders so concluded that this was probably a scam and did not complete the survey. On the second occasion I received a similar land-mail. I again looked on the Home Office website and finding no mention of the survey emailed Home Office partly to draw their attention to a possible scam carried out in their name. I was told by a member of Home Office staff they had just seen the named official and he had reassured them verbally that the survey was genuine. NB still nothing in writing on the Home Office site or from the named Home Office official. I completed the survey. Although it was not my primary motivation I had been told there would be a modest gift as a reward for completion. I later received an offer of a selection of various vouchers from a third party organisation. Claiming this involved signing up to the third party's T&C. I did not want to devote time to reading these. There was no information on any independent scrutiny of the T&C. My contract was with Ipsos, not any third party. If Ipsos have a contract with Hawk Select that is their concern. It is not acceptable to attempt to add additional T&C after a contract has been made. It is for Ipsos to supply the gift. In fact most of the vouchers were from things I have no interest in. Probably I would have had to top up the amount to buy anything. My request for the value in cash was refused. After a fruitless exchange of emails the CEO of Ipsos (in Paris?) offered to pay out of his own pocket on receipt of my bank details. This seemed a pragmatic and ethical way forward so I agreed and said alternatively the money could be donated to charity. I have no evidence that any payment has been made, it certainly has not to my account. All in all poor planning and amateur standards of organisation by both Home Office and Ipsos.

I’ve been a IPSOS and Knowledge Panel for years. Recently I’ve been asked to join CLEAR ID to prove who I am. I think this is stupid and just a way of not showing trust in your customers. I am personally cashing out and then quitting both survey spots! You don’t trust me after all these years, I don’t trust you on this site either.

Orribile. Non fa mai terminare i sondaggi! Oggi ho provato a scaricare il mio voucher e praticamente per problemi del loro sito partner non l'ho ricevuto! Pessimo..

À fuir. 8 mails : jamais répondu. Plusieurs questions en suspens dont je n'aurai jamais la réponse... Ils me doivent également de l'argent, mais évidemment silence radio.

I'm evidently a member again and have successfully redeemed my points. I never received a reply from Ipsos regarding my non member status, I just received a invite to a survey. Hopefully I will not have any issues going forward. Will update as needed.