iProVPNReviews of iprovpn.com

Response from iProVPNDec 26, 2024

Hello Lee, We have investigated your query and confirmed that your refund was processed on December 19, 2024. As iProVPN offers a 30-day money-back guarantee, we hope that you have received the amount. Please note that refunds may occasionally experience delays, especially during the peak holiday season. We kindly ask you to confirm and update your review. If you have any further questions or concerns, please don’t hesitate to reach out to us at [email protected]. Thank you for your patience and understanding.

Response from iProVPNDec 26, 2024

Hello, We are following up on your refund request. We previously requested additional details to help us investigate the issue, but we have not yet received a response. We apologize for any delays you may have experienced, as the holiday season can sometimes cause extended processing times. However, we assure you that we are committed to fulfilling our promise and processing your refund. If you have already received your refund, we would greatly appreciate it if you could take a moment to update your review. If you have not received your refund, please contact us at [email protected], and we will be happy to assist you further. Thank you for your patience and understanding.

Response from iProVPNDec 26, 2024

Hello, We are following up on your refund request. We previously requested additional details to help us investigate the issue, but we have not yet received a response. We apologize for any delays you may have experienced, as the holiday season can sometimes cause extended processing times. However, we assure you that we are committed to fulfilling our promise and processing your refund. If you have already received your refund, we would greatly appreciate it if you could take a moment to update your review. If you have not received your refund, please contact us at [email protected], and we will be happy to assist you further. Thank you for your patience and understanding.

Response from iProVPNOct 16, 2024

Dear Jeff, I hope this message finds you well. After reviewing your case, we would like to inform you that your refund was processed within the 30-day money-back guarantee period, with the amount being processed on October 4th, 2024. We sincerely apologize for any inconvenience this matter may have caused. For your reference, we have also sent you an email with the confirmation of the refund. We would greatly appreciate it if you could consider updating your review. Thank you for your understanding.

Response from iProVPNAug 13, 2024

Hello Delli, We apologize for the inconvenience you faced with iProVPN. Could you please email us at [email protected] with the email you used to purchase the VPN subscription? Every user's satisfaction is important to us, which is why we offer a 30-day money-back policy. Please provide the requested information, and we will prioritize resolving the issue for you and processing the refund. Thank you.