iPromoReviews of ipromo.com

We ordered USB drives for our company a few years ago, and were not pleased with them. Quality was sub-par and they broke easily. Given the warranty, we made plans to return them for replacement, and then they got pushed aside and we didn't get around to returning them. Recently we decided to see if it would still be possible to return them, and IPROMO was happy to help. We got all the defective units replaced with the newer version and they work great. Very happy with the eventual outcome.

Overall a good service -- but -- they have some internal communication challenges and hand-offs between people sometimes result in unintended consequences, eg just because I verbally requested white flash drives does not mean they turned out that way...and...if I had not been careful, they would have been the wrong drives! Be careful to review the final order sheet 100% and then again and make sure you understand what you are buying -- every detail -- do NOT assume that conversations (email or verbal) make it to the final order. They will absolve themselves of any/all responsibility once you give the OK on the order sheet -- whether or not the order sheet reflects what you asked for.

I was pleasantly surprised at how easy my transactions have been. Free product samples, a great art department, and rapid order fulfillment make it easy to deal with this company. The products, just as they say, are not junk. Just quality promo items that make my business look good.

I went on the website to assess my options and ended up placing an order within 24 hours. The website chat function was great and I got a detailed quote, with options, within the hour, I will definitely be using the company again for further purchases.

The price was reasonable. The quality was high and the representative was friendly and helpful. My new set of flash drives arrived quickly. they look very professional and haven't had any technical issues with them.

Thank you for the quick turn around on our order. Your staff responded to our inquiry within one business day, our artwork was quickly turned around and our order shipped sooner than expected. Once received we aare very happy with the product. Thanks!

I reached out with a short time-table, and Alex, a representative with iPromo was quick in helping me reach a decision on which product to buy. I was purchasing some company-branded USB Flash drives that would be used with clients so they had to be professional. Not only was the digital proof he sent me a perfect match, but when the drives came in they looked better than I could have expected. Not only would I recommend this company, I will be back the next time I have a need of this sort! Thank you, Alex and iPromo!!!

Danny Stein was my customer agent at iPromo and was very efficient, thorough and friendly during the entire process. My company created a custom USB shape that had never been made before - I drew it for Danny and the art department was able to replicate it beautifully. Even with some last minute changes, Danny accommodated all of our requests within the timeline and happily. The products came two days early and are perfect! We will definitely be using them again in the future. I have been telling everyone to go to iPromo for custom USBs! They're the BEST.