ionbottles.com Reviews | Read Customer Reviews of ionbottles.com

ionbottles.com Reviews | Read Customer Reviews of ionbottles.com

ionbottles.com reviews

676 approved reviews, newest moderated first

Melinda
Dec 23, 2021
I ordered the bottle and pitcher…
I ordered the bottle and pitcher November 26. The bottle finally came December 19th and I have yet to receive the pitcher. Customer service has been better than most businesses. I was contacted about the shipping delay due to an influx in orders. The bottle itself is wonderful as is the customer service. Waiting a little longer for a great product is always worth the wait in the long run. I’m rating high for the customer service and the bottle is great quality. You get several cycles on a single charge so no worries about recharging all the time.
Response from ionbottles.comDec 24, 2021
Hey Melinda, Great to hear from you again, we appreciate your review and thank you for your patience. We are working so hard to make sure our customer's orders are fulfilled as quickly as possible, with the holiday season it's been like OVERLOAD around here! Thank you for being you and so kind. Stay safe and healthy. -Andreah L.
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Keith
Dec 23, 2021
My bottle quit charging so I contacted…
My bottle quit charging so I contacted support and they were kind enough to replace it for me.
Response from ionbottles.comDec 24, 2021
Hi Keith, Thank you so much for reaching out and allowing us to make it right for you! Your feedback will definitely be read at our next meeting. -Nicole P.
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John D.
Dec 22, 2021
This device doesn’t filter out the…
This device doesn’t filter out the Chlorine and it is falsely advertised as ionizer. It’s a molecular hydrogen water generator and old generation which can be even harmful to the user
Response from ionbottles.comDec 22, 2021
Hi John, Thank you very much for sending us your feedback, please allow us the ability to make it right for you. Please email [email protected]. All of our products have SPE and PEM technology that does filter the ozone and chlorine from the water source. Let's make sure yours is working properly. -Nicole P.
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Candace M.
Dec 21, 2021
Delivered on its advertised benefits
This device delivered on my expectations of reducing inflammation with regular use. My only vice is that the bottle sometimes leaks even after I've double secured it. Still an effective product.
Response from ionbottles.comDec 21, 2021
Hi Candace, Wonderful to hear from you, thank you very much for your feedback. I'm grateful you took the time to let us know. Stay safe and healthy! -Nicole P.
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Raymond Q.
Dec 19, 2021
I ordered a set and never received it complete
I ordered a set, bottle and pitcher. Only received the bottle and not the pitcher. You sent an email telling me the pitcher was expedited and I should receive the pitcher shortly. Well, the pitcher never came. I am totally dissatisfied with the service.
Response from ionbottles.comDec 20, 2021
Hey there Raymond, Thank you very much for ordering our holiday gift set! We normally ship them together, there may have been a communication issue with our warehouse team and your order. I have checked on yours and I see that your hydrogen pitcher is in route and will be arriving shortly. Thank you for your patience and understanding during these times. Sincerley, -Nicole P.
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Frank M.
Dec 18, 2021
i still have not received my order yet
i still have not received my order yet. have no ideal where they are at.
Response from ionbottles.comDec 20, 2021
Hi Frank, Thank you for taking the time to leave us your feedback, please email us to have your order located and if you need additional tracking information sent to you, we have that available too! Sincerely, -Nicole P.
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James M.
Dec 17, 2021
Have not received it !
Have not received it ! So I can't tell you anything ! 😡👎
Response from ionbottles.comDec 20, 2021
Hey James, I have checked on your order and it should be arriving soon. Thank you for your patience during the holiday rush. -Nicole P.
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Kristi
Dec 17, 2021
Not happy
No!! I still have not received this order which was placed about 3 weeks ago!! I need to mail out to the recipient and now she won’t even get it for Christmas. Not happy!!!
Response from ionbottles.comDec 20, 2021
Hello Kristi, We sincerely apologize for the delay in the delivery of your order. Unfortunately there have been extreme delays in shipping across the country, and this is something we are actively working on improving daily! Please check your email for additional shipping updates. Thank you, -Nicole P.
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