Ruiina C.
Great bottle and great customer…
Great bottle and great customer service. Favorite porches of the year

Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ruiina C.
Great bottle and great customer service. Favorite porches of the year
Consumer
2nd Update: January 9th, 2024. Thank goodness I used PayPal, I was able to turn them in, after their investigation, they awarded all of my money back. After running some tests on the machine, it is in fact a fake, does not perform the way the company claims. They tried to keep some of my money with bogus claims but once again.. because I used PayPal, they were able to see what this company did.. Please DO NOT BUY FROM THEM!! They are now trying to flag me as a fake reviewer for a second time, but I already supplied them and Trustpilot with my customer order number and I've submitted multiple photos of my order process and refund to Trustpilot. Trustpilot, please stop harassing the victims by asking for info that was already provided and go after the scumbag company ION Bottles instead. Thank You. (Please keep in mind, almost all of these companies are the same. You'll need to research heavily for the real deal.) (First Review): I've reached out several times to this company, by social media, they're chat options, their fake SMS number and through email. They deleted my first comment on Instagram,when asking for help, now I just discovered they blocked me on Instagram when I stated the issues I was having and letting others know what I've experienced. I found out I was blocked and censored because I used a "keyword" (China), apparently telling people facts like Ionbottles are shipped from China goes against policy standards.. so the truth is wrong to share... real American! This company is nothing but a scam, there bottles ARE shipped from China, they think they're slick by saying an "An American Company" persuading you to believe they're made here, but in reality they're not. I knew something was up right after I ordered, I started receiving shipping notifications all in Chinese, I started reaching out then and was of course ignored. They chose the wrong one to steal money from. Do they seriously think they will continue to get away with this? If anyone is on board with stopping them let me know. All it takes is a group and we'll get it handled. I spent almost $300 on a pitcher and a smaller bottle, both are junk within a week of use. Meanwhile, they're laughing all the way to the bank. Don't be fooled, do your research and STEER CLEAR OF THIS COMPANY! Hey Ion Bottles, try deleting this message you scumbags! UPDATE 9:07PM 9/23/23 : Oh, well look who finally decided to respond, it had to come down to this? I'm not nameless, thats my email title, not everyone does things the same way, genius. What a nice arrogant reply, you smug, unethical coward. I have all the proof you blocked me, if you think for one second you can pull any stunts with me, you've got the wrong person. And you don't exactly have all the correct details. Why don't you check all your missed emails that I've sent and do your job properly by responding to those instead of getting made a fool of on here. I submitted the proof as requested and I'm very much real and a victim of your theft. You owe me $250 and then I'll change my review, until then, rethink being a scumbag and just give me my money back. Order # is 14537, received on 9/07/23 is that real enough, Nicole P?
Response from ionbottles.comSep 24, 2023
Hello reviewer who is remaining nameless. We do not block people on our social media accounts. If you did receive a block it may be because Facebook automatically blocked you for posting something that is against their terms of use, or on our illegal blocked keywords. If you did purchase a bottle from us please reach out to us directly by emailing [email protected] and our team members will be happy to help you! Based on your review it looks like you are not a customer of ours and are attempting to distract or persuade future customers. Due to this we have reached out to TrustPilot for further investigation. Nicole P. Customer Care Manager
Chris D.
1st thing was the charger cord went bad about 3 days into use luckily I ordered 2 units so I had a back up but it’s been a few months of use an I’m not seeing the benefits claimed. It’s water with bubbles to make it seem interesting but all I have found is it’s no different than regular spring water. Maybe it doesn’t work for me but a friend has 1 as well an I haven’t heard anything diff or positive about it from them either. Like everything today it’s fake as far as I’m concerned. Waste a $$ most expensive water bottle I’ve ever had
Madrona
I love my ion bottle. I use it to fill all my water bottles that I drink during the day. The cover makes me feel safer about taking it out in the world too.
Allan K.
It was very easy peasy lemon squeazy!
Marvin A.
Absolutely love the ION Bottle!
Response from ionbottles.comSep 7, 2023
We're so pleased to hear that you love your IonBottle and use it every day, Marvin! Your enthusiasm really makes our day. Thank you for choosing IonBottles! -Nicole P.
Sieglinda C.
This company is Amazing. I had purchased to ION bottles and about a month after my bottle got cracked and I got in touch with them and they were very compassionate and took care of me right away, I had insured both of the bottles. All I had to do was pay for shipping and that was it. Within a week or two I had MY new bottle in the mail.
Response from ionbottles.comSep 7, 2023
We're delighted to hear about your positive experience with our customer service, Sieglinda! It's great to know that your issue was resolved quickly and to your satisfaction. Thank you for choosing IonBottles and for taking the time to share your experience! Bobby Samai Founder & CEO
Matt K.
Super customer service. This bottle is amazing
Response from ionbottles.comAug 27, 2023
Hello Matt, We're delighted to hear that you've had a wonderful experience with our customer service and that you find our IonBottles amazing! Our team is committed to delivering exceptional products and top-notch customer support, so it's truly rewarding to receive such positive feedback from our valued customers like you. Thank you for taking the time to share your experience with us. Best wishes, -Nicole P.