ionbottles.comReviews of ionbottles.com

Worst customer service I’ve ever experienced. Took me attempting to contact the company 5 times over a two week period to resolve an issue.

Well unfortunately there are some design flaws. The lid does not securely stay on the bottle. If you tighten it it will completely pop off. The plastic just slips off the glass. Because of this I dropped it and it stopped working so I only got about a months worth of use. Ive been meaning to contact the company to see if they would replace it but been busy and got put to the side. Could be a good product I think if they do some redesigning.

Great company! Received product quickly and customer service is phenomenal.

My wife and I both got the ion water bottles. We have had them for a few months now and we LOVE them!! Looking to order some more for our kids now. I recommend these to everyone.

When I pulled it out of the box yesterday there was a BIG dent on the top of the water bottle. I paid 75 bucks and waited two weeks for this thing so I was quite confident that they would pay attention to detail. I’ve emailed the company a couple of times and we’re just playing tag at this point which is very disappointing to say the least. I’m not giving this company a five out of five stars like they’re asking customers to. if they’re a little bit more prompt and quicker with customers experiences like the ones I shared with them that I’d be more apt to giving them before out of five but three is a very fair evaluation of my experience, which was disappointed to say the least.

Great edition to my 2024 routine as I build a healthier lifestyle. Was a shoutout from Gary Brecka that got me interested and I decided to gift my whole family one!

Customer service was very helpful in resolving an issue I had with one of my bottles. The pro bottle has become a vital part of my daily routine and highly recommend these bottles.

My order number 1766 has yet to be delivered. I have no tracking number. I have sent multiple emails to your support team with no luck. Feel free to reach out with any solutions. Derek H