Scott B.
Great customer service!
Great customer service makes all the difference. We bought a couple of bottles and have been using them the past few months. While trying to disassemble to clean one of the bottles broke at the base. I contacted IonBottles fully prepared and hoping to be able to buy another glass portion of the bottle. After a quick email and video showing what happened they're replacing the whole bottle for cost of shipping. That's awesome. I am loyal to companies with exceptional customer service and Ion proves to be one of those companies.
Response from ionbottles.comMar 11, 2024
Thank you so much for your kind words and for sharing your experience with us. 💕Customer satisfaction is our top priority, and we're thrilled to hear that our customer service met your expectations. 🙏



