Emily C.
Great customer service
Great customer service. Addressed my concern quickly and easily. Thank you!

Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Emily C.
Great customer service. Addressed my concern quickly and easily. Thank you!
Alec B.
Fast shipping, great customer service. Received a defective bottle and they promptly sent a replacement, no hassle.
Lynne H.
Had an issue, however, the Ion customer service team reached out and rectified my problem very quickly. I’m impressed by their response and understanding.
Response from ionbottles.comJun 20, 2024
Hi Lynne, Thank you for bringing this to our attention. I wanted to let you know that we have already addressed your concern via email. We have arranged to replace your bottle, and we hope to hear back from you soon to finalize the details. We understand your frustration and appreciate your patience. Please respond to our email at your earliest convenience so we can resolve this for you.
Jae H.
I have been so impressed with my usage of the Ion Bottles. We own three of them and love the experience. Definitely feeling well balanced! Had an issue with one of the bottles and they immediately contacted me and sent a new bottle/system to me as replacement. Unbelievable customer service and follow up! So glad we chose Ion!
Cody G.
Great looking bottle about a week in skin is clearing up a lot and also makes water easier to drink
Mitch
I tried a couple of cheaper bottles from China but when I tested the water there was chlorine found. I wanted a bottle made in the USA so I purchased a Pro model from Ionbottles. No chlorine and tasted great! I had some questions for the team that they answered quickly each time. The water gave me much energy prior to my workouts! I then purchased a jug for myself and one as a gift for my son. Haven't had a chance to use it but no chlorine was found which was good. The jug is quite different than the pro model and I hope it becomes my go to when I'm away from my home. Thank you Ionbottles!!
Consumer
I ordered an ion bottle after my friend introduced me to this technology. Unfortunately after arriving on a flight the other day I dropped it on the concrete outside the airport and it finally broke that was about the fifth time I dropped the bottle. So its durability is pretty high. Of course, I had to order another cylinder, but I accidentally put the wrong address in the order. I quickly reached out to customer service and they were very fast with their response and I got the address changed. Very happy with the customer service and the product.
Ee
Great water bottles, with great customer service.