Marcelo O.
Great customer service
I both a couple of items from them, and one after few weeks decided to stop. The response from the team was superb and a replacement sent straight away.

Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Marcelo O.
I both a couple of items from them, and one after few weeks decided to stop. The response from the team was superb and a replacement sent straight away.
JUDY M.
I received excellent customer service from Franz at Ion Bottles. I have been using my bottle for over a year. I accidentally broke the glass insert and once I received it and screwed it in the bottle leaked. I reached out and received a quick response with helpful suggestions. However it still leaked so Ion bottles sent me a new one. I would definitely recommend this company for their products and customer service!!
Anson K.
I had an issue with my Atom Ion Bottle, so I contacted Customer Care. Andreah L responded right away. With the professional help from Andreah L and Franz B, my issue has been resolved. Both Andreah and Franz made me feel like a valued customer. Plus, I love my Atom Ion Bottle.
Phil
Had to replace a bottle that wasn't working, they did a great job of telling what I had to do, and then replacing it without hassle
matt C.
Great product and excellent customer service. Shipped out a replacement right away.
Diana Jo “Diana Jo” P.
Impressive customer service!! I purchased the pitcher a few years ago and when I have used it consistantly I notice feeling more energised. The pitcher holds a lot of water and is great for multiple people to use at home but Im a single person and it hasn't been convenient to stay consistant. The last time I went to use it, it didnt seem to be producing as much bubbles so I emailed customer service for advice. Even though its been years since I purchased the pitcher they offered to send me a replacement!! I opted to exchange it for the Pro bottle and Im excited to start using it daily!
Israel P.
Ionbottles has truly set a high standard in both product quality and customer service. Their bottles are not only stylish and functional but also designed with innovative features. I've been impressed by the durability and sleek design, making it a great companion for both workouts and daily hydration. What stands out the most, however, is their exceptional customer service. The team is responsive, friendly, and genuinely eager to help with any inquiries or issues. They go above and beyond to ensure customer satisfaction, making the entire shopping experience pleasant and hassle-free. I highly recommend Ionbottles for anyone looking for top-notch hydration solutions and outstanding support!
David O.
Everything is great but I would like to talk with a human.