ionbottles.com Reviews | Read Customer Reviews of ionbottles.com

ionbottles.com Reviews | Read Customer Reviews of ionbottles.com

ionbottles.com reviews

676 approved reviews, newest moderated first

BL
Nov 15, 2024
I asked a question and was really blessed!!
I asked a question about the ppb, and the response was within a very short time. I also told them I lost my bottle on a trip, which I have had for a couple years. (My family members have one too). They sent me a wonderful coupon, however I had already ordered, so they refunded me the value of the coupon (no other company would do that)!!! I love this company and their products.
Response from ionbottles.comNov 15, 2024
The pleasure is ours! 🤗 Enjoy your new bottle!! 💧
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jesse U.
Nov 10, 2024
Customer service is fantastic and…
Customer service is fantastic and product works well
Response from ionbottles.comNov 10, 2024
Thank you Jesse! We're really happy we have been able to help you.
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Geordie N.
Nov 7, 2024
A Great Product!
I had been hearing about the benefits for hydrogen water for at least a year. I had even come across the story of the guy in Japan who was making it with the huge machine. When I saw your "buy one get one 1/2 off" offer I knew it was time to get one for myself and my GF. Now I see why Ionbottle has such a good reputation. Your bottles are affordable and very well designed. I feel the mental clarity, emotional uplift and energizing effect when I drink it. Thank you!
Response from ionbottles.comNov 10, 2024
Hi Geordie, Thank you so much for your kind words and for choosing IonBottles! We're thrilled to hear that you and your girlfriend are enjoying the benefits of hydrogen water. It’s fantastic that you’re already feeling the mental clarity, uplift, and energy it brings – that's exactly what we aim for. We truly appreciate your trust in us and are happy to be part of your wellness journey. If you ever have any questions or need assistance, we're here to help! Best wishes, The IonBottles Team
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Aaron
Nov 7, 2024
I had some questions and they answered…
I had some questions and they answered them in a timely manner and helped me resolve my issues.
Response from ionbottles.comNov 10, 2024
Hi Aaron, Thank you for sharing your experience! We're glad we could help answer your questions and resolve any issues quickly. Our team is here to support you, so please don't hesitate to reach out if you need anything else. Best regards, The IonBottles Team
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Nicholas S.
Nov 6, 2024
Great customer service!
Great customer service!
Response from ionbottles.comNov 10, 2024
Hi Nicholas, Thank you for the feedback! We’re delighted to hear you had a great experience with our customer service team. We're always here to help, so feel free to reach out anytime. Best, The IonBottles Team
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C K.
Oct 31, 2024
Would buy/deal with again
Timely email responses, honoured warranty with little hassle. Would buy/deal with again.
Response from ionbottles.comNov 10, 2024
Hi C K, Thank you for your feedback! We're pleased to hear you had a smooth experience with our warranty process and timely responses. It’s great to know you’d choose to work with us again. If you need anything else, don’t hesitate to reach out! Best, The IonBottles Team
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Claudia Klann Inspiring Your L.
Oct 28, 2024
Excellent customer service
Excellent customer service
Response from ionbottles.comOct 31, 2024
Thank you, Claudia! <3
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Robert S.
Oct 28, 2024
6 months later it smells like bleach.
6 months later it smells like bleach. Paint on the bottom is coming off. The customer service for the company is robotic and non existent. I wasted my money and no longer going to waste my time trying to get any kind of satisfactory response from them. Pay a little more and use another company for your hydrogen water bottle.
Response from ionbottles.comOct 31, 2024
We apologize for the experience you've had, and we understand your frustration. We want to make this right and are here to assist in any way we can. Please let us know how we can help address your concerns with the bottle or if there’s anything specific we can do to improve your experience. If you could email us your order number, that would really help us expedite the process. Your satisfaction is very important to us, and we’re committed to supporting you.
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