IOKA JewelryReviews of iokajewelry.com

IOKA Jewelry reviews

127 approved reviews, newest moderated first

Heidy S.
Aug 3, 2025
I love my rings from IOKA Jewelry
I love my rings from IOKA Jewelry, the delivery was quick.
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Jennifer
Jul 11, 2025
Better communication would be great
Better communication would be great. There necklace i got way smaller than I thought. i emailed you and it took 2 days then another 2 days after I sent response and still haven't heard anything back. The charm is smaller than a dime. The chain size is not correct 😕 learned my lesson...
Response from IOKA JewelryJul 11, 2025
We are sorry we missed the mark on customer service. We understand that you needed help exchanging the chain for a longer one. We reached back out to you to see if you require any further help. If you need more help, please feel free to reach back out to us. Thank you.
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Mark
Jun 20, 2025
Item looks good
Item looks good. Delivery was super fast.
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Happy S.
May 6, 2025
Beautiful necklaces.
I have ordered 3 14 carrot gold crosses and chains for gifts and my husband ordered me a beautiful 14 carrot gold crucifix. They have all been beautiful.
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Randy
Apr 11, 2025
Horrible experience
Horrible experience. I purchased a ring and necklace for my nieces quinceanera. The necklace broke after a couple of days due to poor workmanship. They refused to replace it and wanted me to pay for repair that would yield a mark on the necklace. Buyer beware. Response to IOKA - It wasn't misused and it's insulting that your company would assume just to get more money out of the consumer. It's been less than 30 days and I noticed other consumers that have experienced the same issue.
Response from IOKA JewelryApr 12, 2025
Hello, We are sorry about your disappointment regarding this. Unfortunately, we do not offer insurance policies on broken chains from misuse. We will continue to try to work with you to come to a fair resolution on the matter. Thank you, Ioka Jewelry
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Nathaniel M.
Mar 10, 2025
Great Jewelry
Great Jewelry, Solid 14kt, Great Pricepoint and fast delivery❤️
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Kate
Mar 4, 2025
Lovely little medalla
Shipped quickly. Lovely medalla. The colors are vivid and I love it.
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JP
Feb 18, 2025
The item was delivered timely and in…
The item was delivered timely and in perfect condition. I like the tracking option as well.
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