IOKA JewelryHigh quality fine jewelry for an affordable price
IOKA Jewelry (iokajewelry.com) has 127 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
127 approved reviews, newest moderated first
Weston T.
I ordered a ring for my 13th anniversary, it got shipped then it said it got cancelled the 2 days before my anniversary and had no solution other than refund. It said online the ring was still available. If something is out of stock it needs to be corrected. I had nothing for my anniversary day because of this
Four D.
BUYER BEWARE! EXTREMELY poor quality items. When my item stopped closing after one use, they charged a restock fee for the return. Upon inquiry as to why, they provided a picture of the item, but it wasn’t the one I sent back. They broke the latch and sent a pic to justify the restock fee.
Joy
The ease in ordering and receiving the item was a breeze. I especially loved the pendant I bought, and I will likely buy again in the future.
Ruby P.
Bought a ring and it broke with in 5 months
Dana F.
DONT BUY! THE JEWELRY IS CHEAP AND THEY WILL BREAK THE JEWELRY TO JUSTIFY THE RESTOCK FEE. A family member made a purchase of a locket that broke after the first opening. I took a video of the locket showing that it would not close. I sent the necklace back to Ayoka less than 30 days after purchase, but it was received three weeks after the purchase, as a gift. Upon receiving the gift, the locket was sent back within 4 days due to the faulty latch. It has now taken three weeks to get a full refund, as my family member was charged a restock fee. Ioka the claims the manager is gone for a week. Upon arrival, Ioka sends back pictures showing that the latch to the locket is completely broken off, but I have a picture of the locket before we shipped out. The latch was on. They intentionally broke the latch off and scratched up the locket to justify the restock fee. BUYER BEWARE!!
Gina G.
they were very quick to fix my ring, thank you
Denise H.
Excellent and friendly customer service, as well as a beautiful product.
Connie H.
I had bought a replacement engagement ring from Ioka when I lost my original diamond. Two years later, the ring I purchased from them lost a stone. I mailed it back to them for a repair and after they determined it would be more expensive to fix, they offered me a replacement ring for a VERY discounted price. I was so grateful. Communication was top notch. I would highly recommend this company and look forward to purchasing from them again!