InyouthsReviews of inyouths.com

Extremely disappointed in this company’s customer service. I have placed two large orders with this company, first order was around $6,000 for 5 mirrors and the second order around $4,000 for 4 mirrors. The first shipment showed up within the scheduled timeframe, 4 out of the 5 mirrors were wired incorrectly and we had to have our electrician completely rewire them. Second order arrived and 3 out of the 4 mirrors were delivered and I was told the 4th mirror couldn’t pass inspection, but as soon as it did, it would be shipped out to us. 4th mirror finally arrives and it’s the wrong mirror and it was damaged in transit. I reached out to Jean who I had been in communication with about the delay in the 4th mirror among a few other issues we were having, and I provided her pictures of the damage and asked what would be done for us so we could receive the mirror we paid for. Zero response. I have followed up via email 3 times, no response. I called last week and spoke with a customer service rep to try and get this sorted out and was told there was nothing she could do except escalate our issue and ask jean to get back with me. Still have not received an email or phone call with an update. I tried calling today and the call will not go through. With the amount of money we have spent with this company this is completely unacceptable. I highly suggest staying away from this company.

I tried to order a custom mirror from this site. Once I put all my credit card information in, a new window opened, claiming to be a SafeKey from American Express, it even had their logo on it. However, rather than, as they usually do, for a 6-digit code, sent from AMEX, this one asked for the 3-digit code on the back of the card and the last 4 of my social security number, otherwise, everything they need to order a new credit card. I called AMEX out of suspicion and they quickly connected me to their fraud department. The fraud department advised me to immediately leave the site, and clear my cookies. They also deactivated my card and are sending me a new card. AMEX never asks for that information as part of the SmartKey safety protocol. I was advised to never shop with this vendor as it is clearly a scam. On a side note, their address in Canada is fake, they have no storefront and their "real" address is in China. Shop at your own peril with these con artists. Their response is absolute nonsense, I called AMEX and they never sent out a SmartKey. They are 100% fake, look at their reviews, 31% 1 star.

I ordered a large custom mirror on Nov 30th in the amount of almost $3000. 8-10 weeks delivery. we are on week 9 and they still cannot confirm a delivery date. when i call the 1-323-982-8683 it says the call cannot be completed as dialed. I send email an email and get an out of office response. I’m worried I may have been scammed.

Unfortunately I have tried many many times to connect with the company to find out updates about my order and the email bounces back and nobody returns the phone calls. I had paid extra for a rush order and it hasn’t shown up. I would go with another company and now I have to try to work with my bank to get my money back.