INYO PoolsReviews of inyopools.com

Thank you for the great service help. In particular a gentleman named Steven provided great service and answered all of my questions. He was proactive and very thorough in ensuring I had the right replacement parts. I wish all customer service people had his attitude. I was also appreciative of the company's military discount program. Always nice when a company helps out us veterans. Thanks again, and I am glad I discovered your company. Pete R.

Great Supplier

I had a great experience with this company. The motor on my pools super pump burned out after 12 years and none of the local pool stores in NY could find the proper replacement. I called this company (located in FL) and spoke with Tyler. He was very knowledgeable about Hayward pumps and was able to identify the correct replacement, which was a century pump (the company that originally made Hayward pumps). He reassured me this was the correct pump and I could return if not correct. I placed the order for the pump. Tyler let me know that the part would be shipped from CT so the ship time may be pretty quick (which saved me $ in avoiding expedited shipping costs). To my surprise, the pump arrived the next day. It was an exact match and the installation was smooth. My pool is up and running again. Thank you INYO pools! I have bookmarked your site and it is now my “go to” for any future issues I may have with my pools filtration system.

I was very impressed and wanted to say thank you to Preston-customer care team at Inyo pools! I recently purchased a Pentair sand filter tank which came damaged internally with the outlet pipe broken off. Preston was kind, prompt, knowledgeable and kept me updated me on the progress throughout the day while working with the manufacturer on a replacement! The next morning I received a call from him stating a new tank was shipped and on its way! Well Done and Hats Off to Preston- This is customer service at its best! Thank you Inyo Pools and Pentair for the prompt resolution in taking care of your customers as well! Lori- MN

The cover is exactly as shown Went on easily and is secure Wonderful product

My pool pump motor failed and I called to ensure that I purchased the correct replacement 220v motor. I verified the serial and model numbers with a Inyo Pools representative and the representative checked availability. The replacement was shipped that day and arrived promptly. Included in the delivery were cam seal replacement and other seals, this was not discussed nor was there an additional charge. In addition, I was sent a link fully explaining the steps to complete the motor swap. Such superior customer service.

Awesome it was on time

I chatted on the website and was advised on how to solve a problem I was having with dog hair. The order process was quick and easy and we received our order quickly.