James M.
I've used this platform for almost a…
I've used this platform for almost a year and it worked great for me. I earned some money from here. I'm gonna keep using it!
A cryptoasset broker - made for every investor. Invest commission free with the tools that you deserve.
Voyager (investvoyager.com) has 243 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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James M.
I've used this platform for almost a year and it worked great for me. I earned some money from here. I'm gonna keep using it!
stallingab
Pls you all should stay off them as they would hurt you to your soul, I was just lucky to get back my finances. feel free to reach me at my telegram handle which is my name.
Dark
I agree with some of the other comments. Very very bad exchange and dangerous. The app glitches and doesnt register/place coins in ur portfolio after you have executed a transaction with order ID and everything. Its been 2 weeks and still waiting for a reply from any support. CEO is on twitter shopping around but support never replies. Ive put multiple tweets, replies and even tickets without success. you have been warned. STAY AWAY
Josh
Do not use this exchange. I was lured in by them paying high interest rates on usdc coin. However, my account was hacked and the criminals stole $57k. I sent numerous requests to have someone from customer service to contact me so I could get back into my account as the hackers changed my login. No response for 5 days now. I have already filed a Bbb report on voyager. I am not even wanting them to replace the money stolen as really it was Verizon’s fault for allowing my phone number to be ported without my consent. I just need the transaction history from the blockchain for the police report. Still no answer from voyager. Do not use this exchange!!!! Horrible customer service. I am working with a lawyer now to go after Verizon, but if I can get enough crappy feedback from others in voyager. I will have my lawyer look Into going after them as well. Coinbase is miles ahead of voyager. They actually responded and got me the transactions I needed for the police report. As the criminals hacked that too Let me know if anyone ever got access to a customer service phone number for voyager. Hope this info saves people from trying to use voyager In the future
angel Y.
I wrote a previous review and yes the process is slow and the clients still may get upset and aggravated. But the company is reliable with your money. So take my time to make things right. Still need to work a lot on speed and make the difference with respect to regular banking. TY.
XotikPlay
Minus $2,000 from my account at 5:54 am. Woke up immediately in debt. Never authorized the transaction. Bank of America said wait until the next day to confirm it was an unauthorized transaction and Voyager got me again the very next day for another $1,500 at 6:03 am. Was able to stop the $1,500, but got smoked on the $2,000 BoA allowed me to wait on. I immediately froze my bank account and removed the account from Voyager. Upon reaching out to Voyager, they immediately shut down all crypto transactions and wallets through a forced update with a system to shut me down immediately and said I must no longer use Voyager and to remove any remaining balance in fiat only. Leaving me hanging at a standstill to fight their terrible customer service. What a waste of time and money. They are NOT an exchange. Just a broker. Voyager is NOT listed on Coin Market Cap or Coin Gecko as a legitimate exchange. Not listed? Not an exchange. That simple. They lure you in with great rewards, then just take your money while you are there. No DOGE or ADA deposits or withdrawals? Super shady for an "exchange". Was my first red flag. Should have been more attentive knowing the history of bad brokers and exchanges since cryptocurrency has begun. Only an app? Also scary. Without a desktop capable version this is a ticking time bomb with too many hands feeding the fire in Canada and the States. I bet there are some nice zero days laying around in the infrastructure too. Located in New Jersey and New York, but also located in Los Angeles? Originally filed in 1983 then, managed by Glacier Point Capital LLC created in 2008 in Irvine, CA (which strangely disappeared summer of 2021) filed for IPO in 2014, finally goes public 5 years later in 2019, then aquires Voyager Digital Securities in Jan of 2020. Plus listed in Canada on the TSX as a Canadian company? Very suspect. Too many layers of corporate protection as an LLC so they are not liable for losses if they go bankrupt, have issues, or steal your money, which they do. Usually never works out for the investor big or small. If it's too good to be true, it is. There is better staking on better exchanges and better customer service on many more REAL exchanges. Mt. Gox and Cryptsy? Plus many more. Run away, quick. Stay with the tried and true real exchanges you know. Class action lawsuit? Sign us all up that had money stolen right out of our wallets. Literally.
Bill G.
I’ve been using The Voyager app almost a year now…it has gotten better each month and they’re still not done improving…the CEO Steve Ehrlich is very accessible on Twitter (maybe other platforms too) and has always engaged his community/customers with uncommon frequency…you just don’t see that from Most CEOs. I feel very comfortable using Voyager as my go to Crypto app…they also plan to have many other Services in the future.
Rosh
Easily the best crypto investing platform I've used, in terms of ease of use, utility, and customer service. Haven't had any issues with withdrawals and customer service was very quick to respond to a small issue I had. I'm frankly surprised by the number of negative reviews on this website since I can't fathom experiencing anything like what was described based on my own experience with the app. I wish they had a desktop version though, but that is supposed to be coming soon!