VoyagerReviews of investvoyager.com

Company won’t credit their own tokens. So many people that invested years ago lost everything. What kind of company does this? Stay far away from voyager or lose it all like thousands before you.

I signed up to get the Mavs100 promo and shortly afterwards got another 3 people to sign up ($25 referral fee in bitcoin for each person you sign up). So far, I have not received the $100 in bitcoin from the MAVS100 promo, I have only received one $25 referral, and now my account is locked and the app shows that I have no money in my account even though I have a decent amount of money in there invested in 4 different cryptos. I have sent 5-6 help tickets in and sent emails over the past 3 weeks. So far they haven't gotten back to me on any of them. Like all other posters have written, their customer service is non-existent (they don't actually have human customer service reps so all you can do is submit help tickets or get their bot that only replies with generic automated responses. It is unbelievable that a high profile successful businessman (Mark Cuban) is partnered with Voyager with this level of unprofessionalism and lack of customer service. I would highly advise taking your business elsewhere.

Tens of thousands of dollars invested through Voyager and they won't let me withdraw any of my funds. The initial process goes fine, it's when it gets to a human that I get the "declined" message. I can't even withdraw $1! They promised me $100 in free crypto for signing up but I never received it, not even after contacting customer support many times. It's now taking weeks to get any kind of a response from them and the response is a canned message they must use with everyone telling me to wait 10 days for my money! It's been a month and I still don't have anything and customer support is nonexistent. They don't even answer their phones! Their stock is tanking and I am worried this company is about to go under with everyone's money. This company is scary bad and they refuse to honor their obligations or let me withdraw my own money. Looks like I'll have to sue to get my money back but that won't help if they have gone under and don't have any money to pay me back. Here's their contact info in case anyone needs it. 212.547.8807

I can not recommend Voyager, No customer service, no way to contact the people who are hold our monies hostage. I am a huge Mavs fan, thought a company Mark Cuban was involved with would be legit, boy was I wrong. Transaction shows “pending” held up to 14 days, it’s now been 22 days and counting. Have a ticket opened now for 7 days, don’t expect to see my money again. I am going back to Coinbase, lack of customer support, unlimited time in pending status, doesn’t work for me!

NO customer support what so ever. I’ve emailed them 6 times and they got back to me once. The one time they did get back to me, they didn’t even answer my question but gave me a generic response. I couldn’t even withdraw my initial deposit. Used the MAVS code and still can’t withdraw that. Once I finally get all my money out. I will never use this app/ company again.

Gave them a shot after a promo offer. Takes forever for funds to clear, before you can withdraw/use your crypto.... it's like a worse version of Robinhood. Customer service is non-existent. Submitted a support ticket weeks ago and absolutely no response. There are much better options out there.

Awful exchange. Awful!! Do not use. I have been in crypto space for a while and use many platforms. They do not pay my staking benefits even though I hold the daily minimum requirements for each coin. I have opened about 10 tickets over pst month and not one has been answered. Please do not use them. Others are so much better.

I joined Voyager because of $100 special, under mavs100. It said if I deposit $100 and make a trade of at least $100,i willgwt$100 crypto for free within 72 hours. Did mybtadeon November 5 but still didn't get the $100 crypto. Also, it says if I refer someone, I'll get $25. It's all a lie. Voyager is a scammer. I emailed last week and no reply. I am about to sell my crypto even with a loss in Voyager. Stay away from Voyager.