Investor CrateReviews of investorcrate.com

Customer service is responsive and genuine, not an AI, which I seriously appreciate. Can't wait to do more business with them.

Investor Crate has set the bar high for excellence in the precious metals industry. I have been receiving Investor Crates for six months and have loved the products! I recently placed an order for gold, silver, and platinum with them, and their service has been nothing short of exceptional. Unfortunately, my order went missing during transit—a stressful situation for anyone investing in valuable assets. However, Investor Crate's outstanding customer service turned what could have been a nightmare into a reassuring experience. From the moment I reached out to report the issue, their team was incredibly responsive, professional, and empathetic. They quickly investigated the situation, kept me updated throughout the process, and resolved the matter efficiently. It was clear that they truly value their customers and are committed to ensuring satisfaction. The quality of their products is also top-notch. Each piece I received was precisely as described, beautifully packaged, and delivered securely. Investor Crate combines reliability with transparency, making it easy to trust them with significant investments. I highly recommend Investor Crate to anyone looking to purchase gold, silver, or platinum. Their dedication to customer care, coupled with their exceptional products, makes them a standout in the industry. Five stars all around!

Great company, very communicative.

Been a customer for over 3 years. Love the birthday package that comes every month and the Customer Service is the best. They have made changes to my account at my request in a expeditious manner and are very responsive in general

I signed up for Investor Crate on the advice given to me by my son. I am very pleased with the gold and silver coins I have been receiving. During the Holidays I decided to suspend my membership for a few months. I couldn't figure out how to do this so I sent a message to Investor Crate. Within 24 hours I had a response and my subscription was suspended. Communication was great. I plan to rejoin in a few months.

The customer service provided by the Investor Crate group has been superb. Tie that into the value that is provided by their products and you have one of the best organizations that this particular business line has to offer! I’ve been a customer for nearly a year and I plan to continue to be— referring them to many family members and friends in an effort to help them reach their goals. THANK YOU Investor Crate for all you’ve done and what you’ll continue to do for all your customers!

I am a new investor to metals. I was very skeptical as I first saw you on Facebook. I did do some research and found enough to get started. I love getting the box each month. I am still figuring out how to get on the fire sale and add on’s and the staff is very patient with me. I also measure value against other sites, and IC always measure up. I am several months into my first year and plan to continue.

My first crate contained about a 10% value to dollar increase! Happy with the mystery of it and love precious metal as a whole!