Intrepid Direct Insurance Reviews | Read Customer Reviews of intrepiddirect.com

Intrepid Direct InsuranceReviews of intrepiddirect.com

4.8414 reviews
Insurance
5400 W 110th St, Overland Park, Kansas

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Intrepid Direct Insurance

About Intrepid Direct Insurance

Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.

Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: intrepiddirect.com
Website: intrepiddirect.com
Category: Insurance
Location: Overland Park, Kansas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Intrepid Direct Insurance reviews

414 approved reviews, newest moderated first

LUIS
Jan 3, 2024
Quick responses
Quick responses. Knowledgeable staff
Response from Intrepid Direct InsuranceJan 4, 2024
Glad to hear you've had a great experience! Thanks for choosing Intrepid
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Sarah
Jan 3, 2024
Renewal was more difficult than usual.
Renewal was more difficult than usual. Everyone is always responsive and friendly. And the few claims we have had have been handled well. But, during the renewal process there were minor changes that needed to be made, and we went round and round and round to get the changes incorporated and consistent throughout the document. Actually, some of the changes are still not done.
Response from Intrepid Direct InsuranceJan 4, 2024
Hi Sarah - Thank you for your feedback on the renewal process. We are always looking for areas to improve, and will reach out to you today to learn where we could do better. We appreciate your business and look forward to a great 2024 together!
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Matt
Jan 3, 2024
Excellent response time
Excellent response time
Response from Intrepid Direct InsuranceJan 3, 2024
Glad to hear we could "wow!" you, and will keep working to do so!
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Esther
Dec 29, 2023
professional and friendly service
Prompt, friendly & professional service is provided by agent Page.
Response from Intrepid Direct InsuranceJan 2, 2024
We love hearing this and will pass on your kind words to Page! Thank you for choosing Intrepid!
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Shawn
Dec 27, 2023
Loved dealng with Premila.
Loved dealng with Premila.
Response from Intrepid Direct InsuranceDec 28, 2023
Thanks Shawn, it made Premila's day to hear this! We're excited to partner with you - welcome to Intrepid!
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Jose
Dec 22, 2023
Intrepid was great to work with
Intrepid was great to work with. Very professional and responded quickly to any questions or concerns I had. Highly recommend them
Response from Intrepid Direct InsuranceDec 22, 2023
Thrilled we could earn your recommendation, Jose! Feel free to tell your colleagues in the industry, we'd love to help them as well. Thank you, and happy holidays!
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Anonymous
Dec 13, 2023
Great follow-up....talked with Intrepid…
Great follow-up....talked with Intrepid last year but couldn't proceed then. Shared they would call me again this year and did (12 months later) Thorough communication Fast replies and fast action....my renewal is needed by 12/21/2023
Response from Intrepid Direct InsuranceDec 13, 2023
Thrilled to hear we were able to help! We look forward to a great partnership - thanks for trusting Intrepid!
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Car O.
Dec 7, 2023
Good communication
Good communication
Response from Intrepid Direct InsuranceDec 7, 2023
We love to hear you've had a great experience. Welcome to Intrepid!
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