Philip
ease of the process to renew
ease of the process to renew
Response from Intrepid Direct InsuranceJan 23, 2025
Thank you for the review, Philip. We're glad to hear our team delivered!

Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Philip
ease of the process to renew
Response from Intrepid Direct InsuranceJan 23, 2025
Thank you for the review, Philip. We're glad to hear our team delivered!
Mike
From start to finish, an efficient process with great customer service!
Response from Intrepid Direct InsuranceJan 17, 2025
Hi Mike - Thank you for the review. Our team is always working to simplify commercial insurance. Thank you for going direct!
Michael
Easy payment processing system. Love dealing direct instead of going through an agent. Faster, easier and cost effective.
Response from Intrepid Direct InsuranceJan 15, 2025
Michael, we appreciate the 5 star review. We agree that our direct model is the best for business! Thank you for the partnership!
Tyson
Seamless and quick responses
Response from Intrepid Direct InsuranceJan 15, 2025
Thank you for the 5 Star Review, Tyson! We're so glad to hear your had such a positive experience!
Brian
The Intrepid commercial auto premium was $1,200 higher than Acuity but Intrepid refuses to extend the umbrella coverage on the commercial auto.
Response from Intrepid Direct InsuranceJan 10, 2025
Thank you for your feedback. It’s our goal to provide excellent customer service and we’d like to hear more about your experience. Please contact us at 877.249.7181 Monday through Friday 8:00 a.m. – 5:00 p.m. CT.
Ed
Responsive
Response from Intrepid Direct InsuranceJan 9, 2025
Thank you for the review, Ed!
Ash
Honest feedback, Constant follow ups on the Quote and any changes required. Sign up process very smooth and efficient. Eric and Lisa. Thank you.
Response from Intrepid Direct InsuranceJan 7, 2025
Thank you for the five star review, Ash! We'll make sure Eric and Lisa get the message. We are on a mission to simplify the commercial insurance business and we're happy to hear you felt it!
Sam
Lisa is easy to work with, quick to respond, and very helpful at resolving issues and providing clarification.
Response from Intrepid Direct InsuranceJan 7, 2025
Hi Sam! Thanks so much for the review. We'll pass your kind words on to Lisa. We appreciate the partnership.