Kathy T.
The application is ok
The application is ok, not sure if new upgrades allow for improvements.

Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $170 million in the past 2 years.
Intradiem (intradiem.com) has 7 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Kathy T.
The application is ok, not sure if new upgrades allow for improvements.