Jodi W.
the product is really good but getting…
the product is really good but getting it implemented is a real challenge and one we weren't successful with so we had to pull our contract. Extremely disappointing.

Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $170 million in the past 2 years.
Intradiem (intradiem.com) has 7 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Jodi W.
the product is really good but getting it implemented is a real challenge and one we weren't successful with so we had to pull our contract. Extremely disappointing.