inthecloudsReviews of intheclouds.io

it sounds really good

I ordered 2 copies of the same record, which are tracks that I produced/remixed, so I had the WAV mastered and rendered directly from my DAW, which means zero noise. The production and shipping time were not the problem, actually I got it before the 6 weeks expected originally. Jacket and label print were actually good, nothing to complain there. But...here we come with the issues: 1. Sound quality was AWFUL in all possible ways. 2. Besides the bad sound quality, there is a low frequency noise in all tracks and not only audible in the silence parts. 3. A lot of pops during the track reproduction 4. Surface noise also above all other lathe cuts that I got before. 5. (and the worse issue) TERRIBLE CUSTOMER CARE!!!! I've sent multiple emails, all answered by AI agent. It's been already almost a month since I've gotten the records and no solution. I already sent a last email asking for refund. All I want is to return this piece of crap and get my money back. I understand issues happen, but not being considerate with the customer who trusted them to do get the job done and now I need to be stressing out with stupid AI agents (and now I am not even getting the AI responses lol). That is messed up!

Did a great job with creating my CD album!

Thank you so much for my order. I love it but I was expecting a slightly better printing quality, I sent in very hi-res pictures and the actual printouts of the jackets are a bit pixelated but that's me being nitpicky. The main reason why i'm giving 3 stars is because the cardboard of the jackets is extremely flimsy, it's so hard to put them away without bending them

At first I was scared to order due to all the mixed and one sided reviews. However my order got here earlier than expected and in good condition. The only minor details that the back sleeve picture I chose was slightly off centered. And the vinyl color I chose was clear and it came out white instead. But other than that the vinyl itself and sound quality are really good!!! I really recommend its the perfect gift for someone and they do a really good job! :)

I understand it takes time, but I’ve been waiting on my delivery for months. I haven’t received many updates, and when I try to track my package, it tells me its in the same location it’s been in from the start.

I took a long time to arrive. I ordered a vinyl sleeve and it is not made of standard material, it is paper so it is flimsy and cannot hold itself up, I had to add in cardboard to be able to use it. I have had my order a few weeks and the ink smell does not go away & it very strong.

Easy to follow checkout experience, just expect to wait a good few weeks before you get your product!