Sal
I feel compelled to leave this review…
I feel compelled to leave this review out of sheer frustration and disappointment. My husband, bless him, regularly buys flowers from Interflora at Faircross. He does so with love and good intentions, trusting that he is purchasing from specialists who will provide fresh, long-lasting bouquets. Unfortunately, time and again, the flowers he brings home are already fully bloomed and clearly near the end of their lifespan. What I find particularly upsetting is that when I buy flowers myself from a local supermarket, they last significantly longer and look far fresher. It’s difficult to understand how flowers from a specialist florist can perform worse than those from a supermarket. Today was especially disappointing. My husband bought a bouquet for our daughter, spending his hard-earned money, only for it to look as though it is already on its way out. When flowers are completely open at the point of sale, it’s obvious they won’t last long. That simply isn’t acceptable given the price customers pay. It’s such a shame, because customers place trust in you for quality and expertise. I would never tell my husband not to shop there — I don’t want him to feel unappreciated for such thoughtful gestures. But I do feel it’s important to say this directly: Please treat your customers’ money with the value and respect it deserves. Uphold the integrity expected of a specialist florist. Don’t take loyal customers for granted. I truly hope this feedback is taken on board and improvements are made.