Interest Pod Reviews | Read Customer Reviews of interestpod.co

Interest Pod Reviews | Read Customer Reviews of interestpod.co

Interest Pod reviews

254 approved reviews, newest moderated first

Erica B.
Sep 1, 2024
So disappointed
I bought a sweatshirt from this company and the quality was so poor. It was like they got the shirt from the dollar tree. I am so disappointed. This was not cheap but the quality of the merchandise was. I will never buy from them again.
Response from Interest PodSep 14, 2024
Dear Erica Brown, I'm truly sorry to hear that you're disappointed with the quality of the sweatshirt you received. We aim to provide high-quality products to our customers, and it's concerning to learn that we didn't meet your expectations. We would like to make this right for you. Please reach out to our customer support team at [email protected]] and we'll be happy to assist you Your feedback is important to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to restore your confidence in our products. Best regards, Interest Pod Team
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Lee
Aug 28, 2024
Ordered a shirt for a retirement party
Ordered a shirt for a retirement party. Here it is 15 days later and no shirt. Now I have to run out and find something to replace the gift. Maybe it will come tomorrow. Looking at the latest email it says 5-7 business days in the US and 20-35 for international shipping. Is this an international shipment?
Response from Interest PodSep 14, 2024
Dear, Firstly, thanks for ordering from our store I'm sorry to hear that you haven't received your shirt yet, especially since it was intended for a retirement party. I understand how frustrating this situation must be. To address your concern, our products are shipped from our international facilities, which can sometimes result in longer delivery times. The shipping times mentioned—2-7 business days within the US and 7-14 business days for international shipping—are estimates after the production process is complete. Production typically takes 5-7 business days, and then the shipping time is added on top of that. I would like to assist you further by checking the status of your order. Could you please provide your order number? With this information, I can look into the tracking details and give you an update on when you can expect your package Thank you!! Best regards, Interest Pod Team
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Renee
Aug 26, 2024
Having very difficult time tracking…
Having very difficult time tracking order. I’ve emailed customer service etc.. no response. Order number is invalid
Response from Interest PodAug 27, 2024
I’m sorry to hear about the trouble you’re experiencing with tracking your order. Could you please provide the order number again to our support email [email protected]? I’ll do my best to assist you with this. Thank you for your patience!
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Derrick P.
Aug 23, 2024
Shirt that was ordered came very…
Shirt that was ordered came very fast...really great quality. I was really impressed!
Response from Interest PodAug 27, 2024
That's wonderful to hear! We're thrilled that you're impressed with the quality and speed of your order. Thank you for sharing your positive experience with us! If you need anything else, feel free to reach out
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David W.
Aug 18, 2024
Outstanding Picture Quality and…
Outstanding Picture Quality and excellent quality
Response from Interest PodAug 27, 2024
Thank you for your feedback! We're glad to hear that you're pleased with both the picture quality and the overall quality of the product If you have any other comments or need further assistance, we're here to help!
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J.J. C.
Aug 1, 2024
Designs are da bomb
The designs keep on getting better n better and the customization options are the best, thanks …
Response from Interest PodAug 27, 2024
Thank you so much for your kind words! We're thrilled that you’re enjoying the designs and customization options. We’re always working to improve, and it’s great to hear that our efforts are appreciated If you have any more ideas or need anything else, don’t hesitate to reach out! Have a nice day!!
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Michael
Jul 21, 2024
What a sham and despicable practice
At first the customer service was pretty good, contact was pretty quick, did accept corrections because it was before print time! Did have to go back n forth a tad to get tracking and delivery specifics. I could deal with that. Fast forward receive item and noticed that printing was wrong on one side of item. American flag flying backwards on the hat, I contacted the customer support email (9 emails back n forth ) of how they were in the right! They even sent an email to me of there version of what it was supposed to look like, well my hat n picture proved them wrong and they still insisted they were correct! I sent last email 3 days ago and no response but before it was a day or two to respond back. You can’t even call there phone number cause no one ever answers, just rings n rings! And the phone numbers they give is just to have it to have a business contact! I wish I could attach the picture here to show what they try to do, all I want it to fix the problem! What a shame to deceive people! Can’t leave the phone number or email cause this review company will not allow it for some reason!
Response from Interest PodJul 22, 2024
Dear Michael, Thank you for your detailed feedback. We apologize for the inconvenience and frustration you've experienced To expedite the resolution, we reviewed the case and responded to you via our support email. Rest assured, we are dedicated to ensuring you receive the correct item and that this matter is resolved to your satisfaction. Thank you for your patience and understanding Best regards, Interest Pod Team
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Crescent W.
Jul 10, 2024
Just Terrible
Do yourself a favor and DO NOT order from this company. I received no comfirmation email or tracking information. I never received the custom Father's Day shirt I ordered for my husband, and only when I inquired about our missing shirt did I finally receive tracking information. Unfortunately, the shirt was delievered (according the the tracking info) weeks ago, which is not helpful. Now, InterestPod has said if I can get the post office to say it was misdelivered, I can have a refund. The post office says it was delivered and will have nothing to do with me. So, I'm out $44. However, had InterestPod provided tracking information in advance of the delivery, I could have made sure someone was home to receive the shirt or check our security camera for footage. Now, the footage is too old to check. Overall, just order your tshirt from somewhere else and stay away from this disorganized mess of a company.
Response from Interest PodJul 11, 2024
I’m truly sorry for the negative experience you’ve had. We understand your frustration and apologize for the lack of communication regarding your order. Not receiving the confirmation or tracking information timely is unacceptable, and we will work to improve our processes. We apologize for the inconvenience caused by the delivery issues and the complications with the post office. Unfortunately, without confirmation of misdelivery from the post office, we cannot process a refund. In this case, please confirm the shipping address to our support email [email protected] so that we can process a replacement Your feedback is important to us, and we will use it to make necessary improvements. Again, we apologize for any inconvenience this has caused you
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