Terra S.
Frustrated & disappointed
I placed my order on 12/8 and payed extra for 2-day shipping. I received an email on 12/11 that it had shipped & was provided a UPS tracking number. By 12/15, I still had not received my order and tracking stated that “ups is not in possession of my item”. I reached out to Interestpod for confirmation that they had shipped the item. I realize that sometimes (especially at this time of year) tracking can be slow to update. They would not confirm if they had actually shipped my order and told me to wait 2 days & reach back out if there was no updates by then. I did that & had to wait 2 more days with back and forth emails to get them to agree to refund me. Now I’m just waiting to see if that actually happens while I scramble to find a replacement gift for my son. Soooo unbelievably disappointed!



