eric V.
Wonderful experience and result
I had the pleasure of working with Brandon on a recent refinance. To be honest I responded to an offer in the mail and didn't expect much to come from it. That all changed when I spoke to Brandon that first time. His honest, no pressure approach and willingness to truly listen to my needs and goals really struck me. When he says he cares about helping the customer meet their financial needs, he is being sincere. Now that I am finished with the process, everything that Brandon had promised me on that first call including the terms, process and benefits were all spot on. He also followed up regularly with statuses and to answer any questions I might have. He even called after hearing I had gotten sick just to check up on me! In a world where good customer service is sorely lacking, Brandon is a diamond in the rough. I would highly recommend him to anyone looking for a loan.
Response from Intercontinental Capital GroupJan 24, 2022
We love hearing about success stories like this one! Brandon embodies what we are all about here at ICG - we are thrilled to see his efforts being recognized!




