InteleTravel.comReviews of inteletravel.com

I think Inteletravel is good for people who would love a way to work in the travel industry that doesn't break the bank to get started. The sign up fee and monthly costs are reasonable. They are partnered with over 100 companies which is great and it does give agents a good chance of being able to compete with other travel agencies. However, often the prices are higher than what consumers can find online. After being with the company for a year I've also discovered some hidden fees that reduce what I receive for my commission for making bookings. I was expecting 70% of the commission (the other 30% going to Inteletravel for being the host agency, covering admin and everything else), but it actually averages out at more like 60% or less. They are also incredibly slow at paying out commissions and when you withdraw them from the Hyperwallet, there are various fees and charges that reduce the amount further. With regards to the PlanNet side of the business, the community is wonderful in the team that I was in. There was lots of support and training which was great, however, that training and support can't find you team members and it can't retain team members. Lots of the team experience that people leave faster than they can build their team. So many reviews on here are either 5 star and are people in the business who have probably been told to put a good review up (I recognise lots of the names for these 5 star reviews!) and 1 star reviews from people who have come away feeling a bit battered and bruised from their time with Inteletravel, most likely through not earning very much or struggling to recruit with PlanNet. I wanted to give a fair and balanced review of my experience - the good and the bad – so I hope this review is helpful to others.

The Good - A ton of suppliers, ease of getting credentials, ability to book travel for yourself or others, a ton of classes to take at your leisure..... The Bad - The actual admin staff supporting the agent for back office questions like commissions, problems with memberships from affiliates, or just general questions is horrible. The people answering chats, can't answer things, end/disconnect your session mid-conversation, don't seem to fully understand questions being asked and/or are essentially not much help. I would rate their level of actual knowledge and service a 1 on a scale from 1-10. Management needs to do better monitoring them and training them to be more supportive and helpful to the agents they are supposed to support. Also, some uplines can't seem to answer basic questions which is strange considering the level of which they are at.

I booked a holiday with Gemma Martinez a representative of intelholidays and have LOST £8000 and no one will help me so please Don’t do it

I was a Travel Agent with InteleTravel for 5 years. I started out after seeing the advertising you do on Facebook and got to know my upline quite well. I never took part in the PlanNet Marketing side of the business as I do not like MLMs. The company IS a bonafide, legitimate, and certified travel agency, with ABTA Bonding and an ATOL. There are not that many suppliers - there’s a few good ones but most importantly to me, there was not Jet2, TUI (which they used to have), or easyjet. These tour operators are what a lot of customers want and you will not be able to service their needs without a contract for those operators. The U.K. team is generally really helpful, the US customer service not so much. Commission is slow to be paid and often incorrect, and they do not make it their priority to fix it. As other people have noted, there’s fees for Hyperwallet and a transaction fee to withdraw your commission. I also don’t think that the MOR fees are transparent either. You can end up with far less than you might expect. So overall I’m glad I was part of the company, as it allowed me to gain experience to move on to a better travel agency. I never lost money, but I know people do if they don’t work at it.

I am not on here to slate Inteletravel/Plannet Marketing but to give an honest review of my 15 months with them. Yes possibly joined at the wrong time due to restrictions. I made 3 bookings during this time 2 abroad 1 staycation. Commission is appaling £12 on a £300 holiday .Both holidays abroad cancelled 1 due to Covid 1 due to a holiday company not being able to provide what was purchased by my client, very long battle to get a full refund! The real commission is in 10,000+ holidays which honestly is unrealistic. You need to be active on social media 24/7 insta/twitter/fb all platforms to get your name out there. The upline I had left me high and dry after I had signed up Zero support from her, which is disgusting. I did get taken under the wing of a lovely lady after 6 months, by this time the damage had been done. I could no longer sell something I did not believe in. Some of the companies we have in the back office do not offer price parity so its cheaper for the client to book through the high street travel agent.In all honesty I would never book a holiday with them I will be using on the beach teletext etc as they do have the cheaper holidays that intele cannot beat. I am not saying dont join, but there are so many ITA'S that honestly you stand very little chance of success. I hope this review was helpful.