Intake BreathingReviews of intakebreathing.com

Everything started off okay, the nose breathing set really does help with sleep, you will wake up feeling more refreshed and your snoring will be either gone or much lighter. The problem is that my first two refill packages shipped with a tracking number. Then the refill after that shipped without tracking, WEEKS went by, and they gaslit me and talked to me super rude over customer service, they literally could care less honestly, I’ve read quite a few reviews about them not caring and having horrible customer service, something definitely needs to change. Anyways.. my package ended up being lost and it had already been a month, I was asked to wait another two full weeks.. granted I have sleep apnea and really need my refills, this was unacceptable. But the way I was talked too and ignored was even worse, I was nice the whole time, I love supporting shops. It was Sooo hard getting a refund from them from the back and forth me being passed around from customer service member to another, I think I talked to six people just to try to solve one tiny problem which was “my package was lost” I needed a refund. The refill qualities are inconsistent and so expensive! sometimes you get good ones that stick all night and sometimes you get crappy ones that won’t even hold, and now they are marketing these “sports tabs” which are supposed to be stronger but it seems like it’s the regular tabs we are already supposed to be getting. Bottom line, wonderful product but they are insanely expensive and a lot of people have complained about this, we all know some tiny magnets and adhesive doesn’t cost that much. Then the reviews on Amazon literally talk about how if you buy from their shop on Amazon they send tabs that won’t stick. This is ridiculous.

I will never ever buy from intake breathing because they disrespected me my disabled child and everything good in this life. They lied to me and they told me that I was going to be getting a full package of the starter kit for free and assured me of everything and that it was actually a free starter kit and then they tried covering their ass by emailing me weeks later saying that it should’ve came already and then a couple days later said that it wasn’t actually a free trial and that I had been charged for a subscription that I didn’t even get anything for. This company is a bunch of crooks. I can’t believe the customer service that they have is horrendous.

I placed an order using Apple Pay, where the final amount displayed before payment was €121. However, once the payment was completed, I was charged €142, without any prior notice that additional taxes or fees would be added. I contacted customer support, but only received generic responses stating that taxes and import fees are non-refundable, without addressing the fact that the final price was never disclosed before payment. This lack of transparency is very concerning. As a customer, you expect to know the total amount before confirming a purchase. I would strongly advise future buyers to be cautious and double-check all potential hidden costs before ordering

Thirteen business days later, I still have no package and no tracking information. I’ve sent multiple emails and have been met with nothing but vague, unhelpful responses telling me to “just wait.” This is incredibly frustrating—especially for a first order. It’s now approaching a full month late, and there’s been zero indication that it has even shipped or will ship anytime soon. At this point, the lack of communication is just as disappointing as the delay itself.

They falsely advertise. The first screen said "Free shipping, guaranteed delivery by March 24th." Then on the checkout page, it made me choose a shipping option and pay for it and the delivery date was Friday March 27th. Emailed them and it's an AI chat bot that is completely unhelpful.

Really bad customer service. Aside from just personally not liking the product, the process of trying to return it and getting in contact with any kind of support team is very frustrating. All their customer service seems to be run by AI, which just gives hollow answers that don't help. And there's no way to just set up a return on the website, you have to email their support team to get it set up. The process feels counterintuitive to their "satisfaction guaranteed, or your money back" when asking for my money back is this time consuming and user-unfriendly.

They were good. Until the magnets started falling off while I sleep. Apparently they have changed the sticky tabs since I started using them 6 months. Too bad, this company has potential. Take it easy on the AI bots answering emails. Its obvious

Better breathing, thanks to Intake!